Sr Inventory Management Specialist

Socket.dev; Northborough (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

Thermo Fisher Scientific in Massachusetts is seeking an inventory/customer service associate to support replenishments, stock rotation, and cycle counts using RF handheld scanners and our mobile app. You will handle shipments, inspect items, and maintain accurate records while engaging with customers primarily via email and phone.

The role requires 2–3 years of related experience, a high school diploma, and strong English communication.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of customer-facing, retail stocking, warehouse, or inventory-control experience
• Confident using RF handheld scanners or mobile scanning apps and basic Microsoft Office tools
• Excellent verbal and written English communication skills—especially via email—and a friendly, solution-focused approach
• A self-starter who thrives with detail, accountability, and teamwork

Responsibilities

• Use handheld RF scanners and our mobile app to perform replenishments, stock rotation, cycle counts, order entry, returns, and backorder processing.
• Receive and inspect shipments, scan and store items, and maintain cycle counts to guarantee up-to-date inventory records.
• Own customer interactions—respond via email (our primary channel), follow up by phone, and assist internal partners to resolve questions and build trust.
• Collaborate with supervisors and teammates to propose and implement improvements that streamline daily workflows.
• Uphold safety and organization standards in every work area by following site guidelines and wearing required PPE.
• Proactively monitor stock levels and flag gaps or issues to prevent operational impacts.
• May perform other duties as assigned by the Supervisor

Skills

RF handheld scanners

Microsoft Office

English communication

Teamwork

Education

High school diploma

Tools

RF handheld scanners

Mobile scanning apps

Job description

Work Schedule

First Shift (Days)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Fluctuating Temps hot/cold, Laboratory Setting, Loud Noises (Equipment/Machinery), No contact lens allowed; prescriptive glasses will be provided, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Strong Odors (chemical, lubricants, biological products etc.), Various outside weather conditions, Warehouse, Will work with hazardous/toxic materials

Job Description

Pay: $25.10/hr

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. And you’ll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

Discover Impactful Work

Through Unity Lab Services, we offer integrated lab services, support, and supply management with customized service offerings and world-class experts to address our customers' unique laboratory business needs. Our inventory management specialists use our intuitive electronic systems and mobile scanning tools to ensure orders move efficiently from dock to desk.

A day in the Life

• Use handheld RF scanners and our mobile app to perform replenishments, stock rotation, cycle counts, order entry, returns, and backorder processing
• Receive and inspect shipments, scan and store items, and maintain cycle counts to guarantee up-to-date inventory records
• Own customer interactions—respond via email (our primary channel), follow up by phone, and assist internal partners to resolve questions and build trust
• Collaborate with supervisors and teammates to propose and implement improvements that streamline daily workflows
• Uphold safety and organization standards in every work area by following site guidelines and wearing required PPE
• Proactively monitor stock levels and flag gaps or issues to prevent operational impacts
• May perform other duties as assigned by the Supervisor

Keys to Success

Education

High school diploma or equivalent required.

Experience

2–3 years of customer-facing, retail stocking, warehouse, or inventory-control experience

Knowledge, Skills, Abilities

• Confident using RF handheld scanners or mobile scanning apps and basic Microsoft Office tools
• Excellent verbal and written English communication skills—especially via email—and a friendly, solution-focused approach
• A self-starter who thrives with detail, accountability, and teamwork

Physical Requirements / Work Environment

• The role primarily involves working independently at customer sites, which may include areas with chemical-based allergens like penicillin and tetracycline.
• Personal protective equipment, such as lab coats, coveralls, facemasks, and steel-toe shoes, is often required.
• The position requires regular lifting of 30-40 lbs (up to 50 lbs occasionally) and using equipment like pushcarts and forklifts to move up to 100 lbs.
• Standing, walking, and manual material handling are frequent activities, sometimes in varied temperature environments.
• Overtime work may also be necessary.
• As a condition of your employment with Thermo Fisher Scientific, you must successfully complete and satisfy Thermo Fisher’s pre-employment screening (including background check and drug test) and any customer-mandated screening, credentialing, or badging requirements. Customer requirements may differ from or exceed Thermo Fisher’s criteria.

Benefits

We offer comprehensive healthcare, paid Holidays, tuition reimbursement, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Compensation and Benefits

The hourly pay range estimated for this position based in Massachusetts is $18.54–$25.60.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards