Sr Instrument Repair Technician

Waters Corporation; Milford (MA); On-site; USD 55,000 - 85,000; Full time

Job summary

Waters Corporation in Milford, MA is seeking an Instrument Repair Technician for the Americas Training and Support Center. You will receive hands-on training to diagnose, repair, and calibrate Waters LC and MS instruments, rotate across service workflows, and work with cross-functional teams.

This role emphasizes hands-on execution and SOP adherence in a fast-paced diagnostics environment. The position offers on-site work at the ATSC with opportunities to contribute to efficiency and product

Qualifications

• High School Diploma essential.
• Associate or Bachelor's degree preferred but not essential.
• Engineering or science background desired.

Responsibilities

• Troubleshoot, diagnose, repair and process customer instruments, and candidates for MS and LC rework and CPO.
• Coordinate movement and handling of equipment through service workflows.
• Disassembly, reassembly, cleaning and testing technical components of Waters LC and MS instruments.
• Follow SOPs to test and calibrate electronic field tools.
• Assist with in-house logistics and inventorying of parts or instruments.

Skills

Troubleshooting

Hands-on

Communication

Teamwork

Reading SOPs

Education

High school diploma

Associate or Bachelor’s degree preferred

Engineering or science background desired

Tools

LC/MS instruments

Job description

Overview

This role is an Instrument Repair Technician position within Waters Corporation's Americas Training and Support Center (ATSC). The ATSC supports the Americas Service organization through technical, repair, logistics, and product support functions.

As an Instrument Repair Technician, you would receive structured on-the-job training and develop expertise with Waters' analytical instruments (LC, LC/MS, HPLC/UPLC, SFC).

After training, technicians are expected to rotate through multiple areas within the ATSC to support operational efficiency and product throughput. The main areas for successful candidates to focus on will be:

• • LC and MS Rework/CPO
  • Instrument Repairs/Logistics
  • Recycled Parts
  • Metrology
  • Instrument Repairs/Logistics
  • Parts Return

Responsibilities

Primary Responsibilities include but are not limited to:

• Troubleshoot, diagnose, repair and process customer instruments, and candidates for MS and LC rework and CPO.
• Coordinate movement and handling of equipment through service workflows.
• Disassembly, reassembly, cleaning and testing technical components of Waters Liquid Chromatography (LC) and Mass Spectrometer (MS) instruments.
• Follow Standard Operating Procedures (SOPs) to test and calibrate electronic field tools.
• Assist with in-house logistics and inventorying of parts or instruments.

Qualifications

Education and Background:

• High School Diploma essential
• Associate or Bachelor's degree, preferred but is not essential.
• An engineering or science related background is desired.

Experience, Skills, and Core Requirements:

• Ability to read and interpret documentation (SOPs, process sheets, checklists, drawings, etc) is essential.
• Experience in disassembly and reassembly of technical parts is an advantage
• Ability to learn new software packages quickly in order to operate instrumentation and perform data processing and reporting.
• Demonstrated ability to be 'hands on' with respect to using common and technical tools.
• Effective communication skills to seamlessly work across multi-functional groups and stakeholders.
• Effective time management skills and ability to focus on the task at hand to deliver quality workmanship.
• Ability to work independently and in a team environment.
• Use of pallet jacks and/or lifting equipment. #LI-CB1

Company Description

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Key Words

# Instrumentation