Sr Inside Account Executive Healthcare

Staples, Inc.; Framingham (MA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Flexible PTO

Discounts on products

401(k) with company match

Wellness programs

Job summary

Staples, Inc. in Framingham is seeking a proactive sales professional to drive account growth by securing incremental and renewal commitments from EBIs and TBIs. You will work with category experts and customer support to execute growth plans and engage with executives to grow the business.

Use prescribed tools, analyze customer data, and ensure contract terms compliance while maximizing profitability across all account sites.

Qualifications

• 4+ years of sales experience.
• High School Diploma / GED or equivalent work experience.
• Experience using Microsoft Office and other basic software tools.

Responsibilities

• Prioritize activities and document customer interactions using prescribed tools.
• Collaborate with category experts and support teams to execute growth plans.
• Partner with Revenue Management for pricing decisions and contract terms.
• Identify incremental opportunities at master and site levels.
• Support product selection and standardization through customer insights.
• Drive account growth by securing programmatic and transactional opportunities.
• Launch and ramp up new and existing customer programs for profitability.
• Build relationships with senior executives to support long-term growth.

Skills

Account management

Negotiation

Consultative selling

Executive engagement

Strategic planning

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office

Job description

Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

Responsible for driving account growth and profitability by securing incremental and renewal contractual commitments from Economic Buying Influences (EBIs) and Technical Buying Influences (TBIs). This strategic sales position focuses on developing and executing account growth plans, collaborating with category experts and customer support teams, and engaging contacts through phone, video, and digital tools.

What you’ll be doing:

• Use prescribed sales tools to prioritize activities, drive efficiency, and document customer interactions (e.g., Prioritized Insights, Tenfold, SFDC).
• Partner with category experts and customer support teams to execute growth plans and enhance the customer purchasing experience.
• Collaborate with the Revenue Management Team to make discretionary pricing decisions and ensure compliance with contract terms.
• Demonstrate advanced business acumen and sales methodologies to identify incremental opportunities at both master and site levels while understanding the competitive landscape.
• Apply expertise in customer industry buying processes to support product selection and standardization.
• Drive account growth by securing programmatic and transactional opportunities and ensuring compliance at all account sites.
• Implement and ramp up new and existing customer programs to maximize compliance and profitability.
• Engage with the CSC team to manage customer experiences and complete maintenance requests.
• Build and maintain relationships with senior executives within the customer base to support long-term growth.

What you bring to the table:

• Strong motivation to achieve results with a proactive, solutions-driven mindset.
• Resilience in overcoming challenges and adapting to changing circumstances.
• Proven track record in managing programs, business development, and complex deals from initiation to completion.
• Ability to effectively engage with senior-level executives through impactful presentations and consultative selling.
• Expertise in negotiation, client management, and insight-driven sales strategies.
• Skilled in setting targets, designing growth plans, and collaborating with sales teams.
• Strong acumen in business, finance, operations, and technology, with advanced analytical skills to interpret customer data and industry trends.
• Independent, adaptable, and capable of excelling in dynamic environments.
• Extensive experience in account management, prospecting, and business-to-business sales, with a focus on retention and growth.

What’s needed- Basic Qualifications:

• Minimum of 4 years of sales experience.
• High School Diploma / GED or equivalent work experience.
• Experience using Microsoft Office and other basic software tools

What’s needed- Preferred Qualifications:

• Bachelor’s degree or equivalent work experience.
• Knowledge of office supplies, facility and breakroom products, business furniture, print and promotional products.

We Offer:

• Inclusive culture with associate-led Business Resource Groups.
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits.

*The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.