Sr. Infrastructure Engineer

Vizient; Irving (TX); On-site; USD 89,000 - 156,000; Full time

Benefits offered by this job

Benefits plan

Job summary

Vizient seeks an experienced IT professional to maintain and improve the infrastructure and operational environments supporting Vizient's information technology landscape. You will support internal and external customers, evaluating requirements to provide appropriate technical specifications and solutions.

The role emphasizes enterprise application administration, troubleshooting, and continuous improvement of the application ecosystem.

Qualifications

• 5+ years of relevant IT experience, preferably with progressive application administration.
• Experience with enterprise application administration.
• Tier 3 level troubleshooting support experience preferred.
• Effective communication skills.

Responsibilities

• Understand applicable requirements to assist in maintaining routine application solutions.
• Address user tickets regarding all aspects of application administration.
• Assist with providing guidance to customers configuring applications.
• Manage testing and administration of applications.
• Follow up with clients to ensure systems are functional.
• Report customer feedback and potential product requests.
• Help create technical documentation and manuals.
• Identify manual processes that can be automated and suggest improvements.
• Continually improve Vizient’s enterprise application ecosystem.

Skills

PowerShell

Python

Java

Elasticsearch/Kibana

Troubleshooting

Communication

Education

Relevant degree

Tools

Elasticsearch

Kibana

Job description

Excited to grow your career?

We value our talented employees and instill an environment where you feel engaged, satisfied and able to contribute your unique skills and talents while living and working as your authentic self. We provide extensive opportunities for personal and professional development, building employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. Our people make all the difference in our success.

Job Description

In this role, you will maintain and improve the functionality of the infrastructure and operational environments that support Vizient’s information technology environment. You will support both internal and external customers, evaluating applicable requirements to provide appropriate technical specifications and solutions.

Responsibilities

• Understand applicable requirements for routine situations to assist in maintaining routine application solutions.
• Address user tickets regarding all aspects of application administration.
• Assist with providing guidance to customers with configuring applications.
• Manage the testing and administration of applications.
• Follow up with clients to ensure their systems are functional.
• Report customer feedback and potential product requests.
• Help create technical documentation and manuals.
• Identify manual processes that can be automated and provide suggestions for improvement.
• Continually drive towards improvement of Vizient’s enterprise application ecosystem.
• Educate, train and assist team members

Minimum Qualifications

• Relevant degree preferred.
• 5 or more years of relevant experience, preferably with progressive IT experience in application administration.
• Tier 3 level troubleshooting support experience preferred.
• Experience with enterprise application administration.
• Advanced understanding of Elasticsearch/Kibana.
• Effective communication skills.
• Experience with PowerShell, Python and/or Java.
• Strong troubleshooting and problem-solving skills.

Career Framework

Professional - Senior Associate (P3)

Estimated Hiring Range

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $88,900.00 to $155,500.00.

This position is also incentive eligible.

• Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers