Sr Information Systems Engineer

UKG; Lowell (MA); On-site; USD 88,000 - 128,000; Full time

Job summary

UKG, a leading software company, is seeking a skilled Sr Information Systems Engineer to enhance their identity and messaging solutions. The ideal candidate will implement security measures, manage email systems, and work collaboratively to ensure efficient access and identity management across platforms. Join a company dedicated to inspiring and supporting its employees with a purpose-driven culture and comprehensive benefits.

Benefits

Wellness programs

Tuition reimbursement

Customizable expense reimbursement

Qualifications

• 3+ years of experience with email systems such as Exchange, MailEdge, or Mimecast.
• Experience managing AGA systems (Saviynt, SailPoint).
• 3+ years with various authentication mechanisms (SSO, SAML).

Responsibilities

• Ensure secure access to internal and external systems by managing authentication processes.
• Collaborate with teams to define access requirements and manage authorization.
• Troubleshoot IAM-related issues and automate IAM processes for efficiency.

Skills

Problem-Solving

Communication

Education

Relevant certifications in identity and email security

Job description

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Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

Job Summary

We are seeking a skilled Identity/Messaging Engineer to join our team. In the identity space, the ideal candidate will have experience with implementing and operating identity solutions including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Role-Based Access Control (RBAC) frameworks; Active Directory, Entra ID, IGA Platforms such as Saviynt. In the messaging space, the ideal candidate will have experience with email authentication techniques such as SPF, DKIM, and DMARC, and will be familiar with email security solutions including Mimecast and Proofpoint. Additionally, the candidate should have experience managing both Exchange on-premises and Exchange Online environments, as well as Azure Active Directory and hybrid setups.

Key Responsibilities

Ensure secure access to internal and external systems by managing authentication and authorization processes.

Collaborate with internal teams to define access requirements, user roles, and permissions for new and existing systems.

Implement and manage identity federation and integration between on-premises and cloud environments.

Perform user lifecycle management tasks, including provisioning, deprovisioning,

Maintain access control policies, ensuring only authorized individuals have appropriate access to systems, applications, and data.

Troubleshoot and resolve IAM-related issues, providing technical support to internal teams.

Automate IAM processes and workflows to improve efficiency and reduce manual administrative tasks.

Implement and manage SPF, DKIM, and DMARC policies to enhance email security and prevent spoofing.

Configure, maintain, and troubleshoot email security platforms such as Mimecast, Proofpoint, and Mailgate.

Respond to and resolve email-related security incidents and issues promptly.

Work closely with IT and security teams to integrate email security measures with broader cybersecurity initiatives.

Qualifications:

3+ years of experience with email systems such as Exchange, MailEdge, or Mimecast

Experience managing and using AGA systems (Saviynt, SailPoint)

3+ years of experience with various authentication mechanisms (SSO, SAML, or other similar technologies)

Problem-Solving: Excellent analytical and troubleshooting skills.

Communication: Strong verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.

Certifications: Relevant certifications in identity and email security and infrastructure management are a plus.

Preferred Attributes:

Team Player: Ability to work collaboratively in a team environment.

Proactive: Self-motivated with a proactive approach to problem-solving and continuous improvement.

Detail-Oriented: Attention to detail and commitment to maintaining high standards of security and reliability.

Where we’re going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster

UKG participates in E-Verify. View the E-Verify posters here .

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [e-mail] .

The pay range for this position is $88,700 to $127,500, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Computer Hardware Manufacturing, Software Development, and IT Services and IT Consulting

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