Sr. Implementation Project Manager, Tolling & Contact Center Operations

Maximus; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Bonuses based on performance

Comprehensive health coverage (medical

Dental, Vision

401(k) retirement plan

Unlimited time off (UTO)

Wellness program

Tuition reimbursement

Employee discounts

Relocation assistance

Job summary

Maximus is seeking a Sr. Implementation Project Manager to drive tolling and contact center project implementation on the NYS Thruway team. The role runs from contract signing to post go-live support, requiring proven experience with government contracts in contact center and tolling environments.

This position is fully onsite in New York State and relocation assistance is provided. Relocation support helps the selected candidate transition smoothly to the assignment.

Qualifications

• The Sr. Implementation Project Manager leads tolling and contact center project implementation from contract signing through post go-live support.
• Previous experience leading government contract implementations within contact center and tolling systems is required.

Responsibilities

• Lead tolling and contact center project implementation from contract signing through post go-live support.

Job description

Maximus is currently hiring for a Sr. Implementation Project Manager to support our NYS Thruway team.

The Sr. Implementation Project Manager is responsible for leading the tolling and contact center project implementation from contract signing through post go-live support. Previous experience leading government contract implementations within contact center and tolling systems is necessary for consideration.

This position is contingent upon award and will be fully onsite within New York State. Relocation assistance is provided.

Why Join Maximus?

• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities- Participate in training programs, workshops, and conferences.