Senior Program Director, Tolling Operations

Maximus; United States; Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive insurance

401K retirement savings

Unlimited time off

Wellness program

Recognition platform

Tuition reimbursement

Employee discounts

Relocation assistance

Professional development

Job summary

Maximus is recruiting a Sr. Program Director to lead our NYS Thruway team. The role drives the strategic direction of the program, oversees P&L, performance metrics, and client relationships. The position is fully onsite in New York State and relocation assistance is provided.

The candidate must demonstrate strategic leadership, experience with state government contracts, and post go-live support. Tolling and call center operations leadership are key components of this senior role.

Qualifications

• Must demonstrate strategic leadership at program level.
• Experience with state government contracts and post go-live support.
• Ability to manage client relationships and executive stakeholders.

Responsibilities

• Provide strategic direction for the NYS Thruway program.
• Oversee P&L and project performance.
• Manage client relationships and contract obligations.
• Lead tolling and call center leadership functions.

Skills

Strategic leadership

State government contract execution

Executive presence

Tolling

Call center leadership

Job description

Maximus is currently hiring for a Sr. Program Director to lead our NYS Thruway team.

The Sr. Program Director is responsible for the strategic direction of the NYS Thruway project, P&L, project performance, and client management.

The successful candidate must have strategic leadership, State government contract implementation and post go-live support, executive presence, tolling, and call center leadership.

This position is contingent upon award and will be fully onsite within New York State. Relocation assistance is provided.

Why Join Maximus?

• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities- Participate in training programs, workshops, and conferences.