Sr Implementation Consultant

LE1141 Practice Fusion, Inc.; Raleigh (NC); On-site; USD 70,000 - 97,000; Full time

Benefits offered by this job

Holidays

Vacation

Medical insurance

Dental insurance

Vision insurance

Company paid life insurance

Retirement savings

Job summary

Veradigm DORN is seeking a Senior Implementation Consultant to lead technical integration projects across labs, radiology, and EHR partners. You will drive end‑to‑end work from kickoff to production certification, coordinating with engineering, product, and support teams.

You will maintain compendiums, map test and result codes, and ensure successful onboarding of new labs and centers on the DORN network. This role requires strong communication and program management across multiple stakeholders.

Qualifications

• 5+ years of experience in healthcare IT implementation, integration, or technical project management.
• Hands‑on experience with HL7 messaging (orders and results) and API‑based integrations.
• Knowledge of lab/radiology workflows and test compendiums.
• Proven ability to manage multiple concurrent projects with stakeholders.
• Strong written and verbal communication, including meetings with external partners.
• Comfortable collaborating with EHR vendors, labs, radiology partners, and internal teams.

Responsibilities

• Manage full lifecycle of net‑new and transition integrations for DORN with labs, radiology, and EHR partners.
• Lead technical design discussions to translate requirements into working DORN integrations using API and HL7.
• Build and maintain project schedules, milestones, and risk tracking across engagements.
• Maintain lab and radiology compendiums with accurate codes and mappings.
• Support onboarding and testing of new labs/radiology centers through QA and production certification.
• Coordinate connectivity requirements and go‑live readiness with partners.
• Troubleshoot integration issues with engineering and support teams during implementation and early production.
• Identify and manage risks, scope changes, and delays with account/product teams.
• Provide post‑certification stabilization support and hand off to ongoing support.
• Document decisions and lessons learned to improve repeatability of future implementations.

Skills

HL7 messaging

API-based integrations

Healthcare IT implementation

Project management

Communication skills

Stakeholder management

Tools

EHR systems

Project management tools

Job description

Veradigm DORN is a cloud-based diagnostic ordering and results network that gives EHR partners a single integration point into a growing network of 500+ laboratory and radiology centers. Instead of building and maintaining a custom interface for every lab or imaging center, EHRs connect once to DORN and gain standardized, HL7-based order and results connectivity across the network. The Senior Implementation Consultant leads technical integration projects for Veradigm DORN across laboratory, radiology, and EHR partners. This role owns projects end to end, from kickoff through production certification, managing both net-new integrations and partner transitions. The consultant also maintains lab and radiology test compendiums and supports EHR partners as they onboard and test new labs and radiology centers on the network.

Required Qualifications

• 5+ years of experience in healthcare IT implementation, integration, or technical project management, ideally involving labs, radiology, or EHR systems.
• Hands‑on experience with HL7 messaging (orders and results) and API‑based integrations.
• Working knowledge of laboratory or radiology order/results workflows, including test compendiums and result mapping.
• Proven ability to manage multiple concurrent implementation projects with competing timelines and stakeholders.
• Strong written and verbal communication skills, including experience leading meetings with external partners and technical and non‑technical audiences.
• Comfortable working directly with EHR vendors, lab/radiology partners, and internal engineering, product, and support teams.

Preferred Qualifications

• Prior experience with Veradigm products (DORN, Veradigm EHR, Practice Fusion) or comparable diagnostic connectivity platforms.
• Familiarity with reference lab operations (e.g., LabCorp, Quest Diagnostics) or radiology/imaging center workflows.
• Experience managing EHR‑to‑lab or EHR‑to‑radiology integration migrations or platform transitions.
• PMP, CAPM, or equivalent project management certification.

What You'll Contribute

• Manage the full lifecycle of net‑new and transition integration projects for DORN lab, radiology, and EHR partners, from kickoff and technical scoping through QA certification and go‑live.
• Lead technical design discussions with partners to translate clinical and operational requirements into a working DORN integration, using API and HL7 (order and results messaging) standards.
• Build and maintain project schedules, milestones, and status reporting; run kickoff calls, weekly status meetings, and risk/issue tracking for each active engagement.
• Own and maintain lab and radiology compendiums, ensuring test/order codes, result formats, and mappings stay accurate and current for each connected lab or radiology center.
• Support EHR partners in onboarding and testing new labs and radiology centers via DORN, including test plan execution, QA demo review, and production certification.
• Coordinate with laboratory and radiology partners (e.g., LabCorp, Quest Diagnostics, regional and hospital labs, imaging centers) on connectivity requirements, transaction fee structures, and go‑live readiness.
• Troubleshoot integration issues during implementation and early production, partnering with engineering and support teams to resolve order/result transmission problems.
• Identify and upscale project risks, scope changes, and delays; manage change orders in coordination with account and product teams.
• Provide implementation‑led support during the post‑certification stabilization period, and hand off cleanly to ongoing support once a partner reaches steady state.
• Document integration decisions, configurations, and lessons learned to improve repeatability across future DORN implementations.

Compensation

Compensation Range: $69,852–$97,094. Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth.

Benefits

• holidays
• vacation
• medical insurance
• dental insurance
• vision insurance
• company paid life insurance
• retirement savings

Visa Sponsorship

Visa Sponsorship is not offered for this position.

Equal Employment Opportunity

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

Legal Eligibility

Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

We request Priority Referral of Protected Veterans.

Thank you for reviewing this Veradigm opportunity.