Sr Implementation Consultant

Veradigm; Raleigh (NC); On-site; USD 70,000 - 97,000; Full time

Benefits offered by this job

holidays

vacation

medical insurance

dental insurance

vision insurance

company paid life insurance

retirement savings

Job summary

Veradigm is seeking a Senior Implementation Consultant to lead end-to-end technical integrations for DORN with labs, radiology, and EHR partners. You will own projects from kickoff to production certification, maintain test compendiums, and support onboarding and testing of new centers on the network.

You will collaborate with engineering, product, and support teams, manage multiple engagements, and communicate with external partners and internal stakeholders to ensure on-time delivery and

Qualifications

• 5+ years of experience in healthcare IT implementation, integration, or technical project management, ideally involving labs, radiology, or EHR systems.
• Hands-on experience with HL7 messaging (orders and results) and API-based integrations.
• Working knowledge of laboratory or radiology order/results workflows, including test compendiums and result mapping.
• Proven ability to manage multiple concurrent implementation projects with competing timelines and stakeholders.
• Strong written and verbal communication skills, including experience leading meetings with external partners and technical and non-technical audiences.
• Comfortable working directly with EHR vendors, lab/radiology partners, and internal engineering, product, and support teams.

Responsibilities

• Manage the full lifecycle of net-new and transition integration projects for DORN lab, radiology, and EHR partners, from kickoff and technical scoping through QA certification and go-live.
• Lead technical design discussions with partners to translate clinical and operational requirements into a working DORN integration, using API and HL7 (order and results messaging) standards.
• Build and maintain project schedules, milestones, and status reporting; run kickoff calls, weekly status meetings, and risk/issue tracking for each active engagement.
• Own and maintain lab and radiology compendiums, ensuring test/order codes, result formats, and mappings stay accurate and current for each connected lab or radiology center.
• Support EHR partners in onboarding and testing new labs and radiology centers via DORN, including test plan execution, QA demo review, and production certification.
• Coordinate with laboratory and radiology partners (e.g., LabCorp, Quest Diagnostics, regional and hospital labs, imaging centers) on connectivity requirements, transaction fee structures, and go-live readiness.
• Troubleshoot integration issues during implementation and early production, partnering with engineering and support teams to resolve order/result transmission problems.
• Identify and elevate project risks, scope changes, and delays; manage change orders in coordination with account and product teams.
• Provide implementation-led support during the post-certification stabilization period, and hand off cleanly to ongoing support once a partner reaches steady state.
• Document integration decisions, configurations, and lessons learned to improve repeatability across future DORN implementations.

Skills

Healthcare IT

HL7 messaging

API integrations

Project management

Stakeholder communication

EHR vendor collaboration

Job description

About Veradigm DORN

Veradigm DORN is a cloud-based diagnostic ordering and results network that gives EHR partners a single integration point into a growing network of 500+ laboratory and radiology centers. Instead of building and maintaining a custom interface for every lab or imaging center, EHRs connect once to DORN and gain standardized, HL7-based order and results connectivity across the network.

Role Summary

The Senior Implementation Consultant leads technical integration projects for Veradigm DORN across laboratory, radiology, and EHR partners. This role owns projects end to end, from kickoff through production certification, managing both net-new integrations and partner transitions. The consultant also maintains lab and radiology test compendiums and supports EHR partners as they onboard and test new labs and radiology centers on the network.

Required Qualifications

• 5+ years of experience in healthcare IT implementation, integration, or technical project management, ideally involving labs, radiology, or EHR systems.


• Hands-on experience with HL7 messaging (orders and results) and API-based integrations.


• Working knowledge of laboratory or radiology order/results workflows, including test compendiums and result mapping.


• Proven ability to manage multiple concurrent implementation projects with competing timelines and stakeholders.


• Strong written and verbal communication skills, including experience leading meetings with external partners and technical and non-technical audiences.


• Comfortable working directly with EHR vendors, lab/radiology partners, and internal engineering, product, and support teams.

Preferred Qualifications

• Prior experience with Veradigm products (DORN, Veradigm EHR, Practice Fusion) or comparable diagnostic connectivity platforms.


• Familiarity with reference lab operations (e.g., LabCorp, Quest Diagnostics) or radiology/imaging center workflows.


• Experience managing EHR-to-lab or EHR-to-radiology integration migrations or platform transitions.


• PMP, CAPM, or equivalent project management certification.

Responsibilities

• Manage the full lifecycle of net-new and transition integration projects for DORN lab, radiology, and EHR partners, from kickoff and technical scoping through QA certification and go-live.


• Lead technical design discussions with partners to translate clinical and operational requirements into a working DORN integration, using API and HL7 (order and results messaging) standards.


• Build and maintain project schedules, milestones, and status reporting; run kickoff calls, weekly status meetings, and risk/issue tracking for each active engagement.


• Own and maintain lab and radiology compendiums, ensuring test/order codes, result formats, and mappings stay accurate and current for each connected lab or radiology center.


• Support EHR partners in onboarding and testing new labs and radiology centers via DORN, including test plan execution, QA demo review, and production certification.


• Coordinate with laboratory and radiology partners (e.g., LabCorp, Quest Diagnostics, regional and hospital labs, imaging centers) on connectivity requirements, transaction fee structures, and go-live readiness.


• Troubleshoot integration issues during implementation and early production, partnering with engineering and support teams to resolve order/result transmission problems.


• Identify and elevate project risks, scope changes, and delays; manage change orders in coordination with account and product teams.


• Provide implementation-led support during the post-certification stabilization period, and hand off cleanly to ongoing support once a partner reaches steady state.


• Document integration decisions, configurations, and lessons learned to improve repeatability across future DORN implementations.

Compensation

Compensation Range: $69,852-$97,094. Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth.

Company Culture

Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network.

Benefits

• holidays


• vacation


• medical insurance


• dental insurance


• vision insurance


• company paid life insurance


• retirement savings

Equal Employment Opportunity

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.

Visa and Eligibility

Visa Sponsorship is not offered for this position. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

Veteran Status

From a \"VEVRAA Federal Contractor\" We request Priority Referral of Protected Veterans

Company Mission

Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today’s healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.