SR HUMAN RESOURCES GENERALIST

Compass Group Careers

New York (NY)

On-site

USD 85,000 - 125,000

Full time

12 days ago

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Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

ID Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts

Personal Leave

Job summary

Restaurant Associates at the Metropolitan Museum of Art in New York seeks a hospitality‑minded Sr. HR Generalist to lead employee relations, labor relations, recruitment, onboarding, compliance, engagement and talent development onsite. You must be bilingual Spanish/English and bring union‑relations experience to this role.

As a Sr. HR Generalist, you will provide hands‑on HR leadership across employee relations, labor relations, recruitment and onboarding, compliance, engagement, and talent

Qualifications

Bachelor’s degree in Human Resources or a related field.
3+ years of progressive HR generalist experience with strong employee relations experience.
Working knowledge of federal, New York State, and New York City employment laws and HR practices.
Strong communication, coaching, investigation, and problem-solving skills.
Ability to work onsite and maintain a highly visible HR presence with leadership and hourly associates.
Proficiency with Microsoft Word, Excel, and PowerPoint.

Responsibilities

Ensures all Company HR-related policies are applied consistently.
Objectively coaches associates and management through complex and difficult issues.
Supports day-to-day labor relations matters, including collective bargaining agreement administration, grievance handling, and partnership with operations leadership on union-related employee matters.
OverseesPeopleHub (HRIS)for hourly recruitment and onboarding.
Maintains and coordinates associate recognition programs.
Ensures compliance with all federal and state, and local laws.
Regularly runs and/or reviews HR activity reports.
Supports internal customer survey and associate engagement survey interpretation/feedback process.
Attends department manager meetings to increase HR visibility, conducts classroom training, provides assistance and implements HR initiatives.
Reviews any request for pay increases or other status changes to ensure internal equity and consistency.
Prepares, coordinates and presents HR-related topics and other HR-related training.
Acts as the diversity champion by leading assigned tasks and corporate diversity activities including diversity recruiting, retention and promotion goals.
Assists in the creation of Personal Development Plans, as appropriate, for associates.
Participates in the Annual Performance Appraisal process.

Skills

HR generalist

Employee relations

Communication

Education

Bachelor’s degree in Human Resources

Tools

Microsoft Word

Excel

PowerPoint

Job description

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Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!Voted Glassdoor's Employee Choice Awards- This is R/A !

Job Summary

Are you a hospitality obsessed Human Resources professional ready for your next stellar role? Join the prestigious Restaurant Associates Team at one of New York City's premier cultural attractions - the gorgeous, esteemed Metropolitan Museum of Art. We offer a unique opportunity to be a part of a multi-unit operation, including full-service restaurants, luxurious lounges, and gourmet food retail spaces, all within the vibrant backdrop of this world-renowned institution. You'll have the chance to deliver exceptional dining experiences in an iconic setting, with a diverse range of offerings to cater to our discerning visitors. If you're passionate about exceptional hospitality, culinary excellence, and being a part of something truly special, we invite you to join us in this exciting endeavor. Be a part of our dynamic team and help us elevate the art of dining in the heart of the city that never sleeps. Please note: This role requires bilingual Spanish/English proficiency and prior union/labor relations experience.

Working as a Sr. HR Generalist, you will provide hands‑on HR leadership and support across employee relations, labor relations, recruitment and onboarding, compliance, engagement, and talent development to meet strategic, tactical, and administrative HR objectives. You must be able to communicate effectively with senior management and across various support departments. Your knowledge of employee relations and your strong analytical ability will be used to support HR initiatives. This is an onsite position at our client site in New York. The ideal candidate brings a strong hospitality mindset and is highly visible, approachable, and engaged with both operations leadership and hourly associates. We believe creating, developing, and mentoring engaged teams is directly tied to the exceptional hospitality we deliver to our guests and clients.

Key Responsibilities:

Ensures all Company HR‑related policies are applied consistently.
Objectively coaches associates and management through complex and difficult issues. Provides guidance to management on appropriate disciplinary action. Assists with on‑site investigations.
Supports day‑to‑day labor relations matters, including collective bargaining agreement administration, grievance handling, and partnership with operations leadership on union‑related employee matters.
OverseesPeopleHub (HRIS)for hourly recruitment and onboarding.
Maintains and coordinates associate recognition programs.
Ensures compliance with all federal and state,and locallaws.
Regularly runs and/or reviews HR activity reports.
Supports internal customer survey and associate engagement survey interpretation/feedback process.
Attends department manager meetings to increase HR visibility, conducts classroom training, provides assistance and implements HR initiatives.
Reviews any request for pay increases or other status changes to ensure internal equity and consistency. Processes status change forms.
Prepares, coordinates and presents HR‑related topics and other HR‑related training.
Acts as the diversity champion by leading assigned tasks and corporate diversity activities including diversity recruiting, retention and promotion goals.
Assists in the creation of Personal Development Plans, as appropriate, for associates.
Participates in the Annual Performance Appraisal process.

Qualifications

Required Qualifications

Bachelor’s degree in Human Resources or a related field.
3+ years of progressive HR generalist experience with strong employee relations experience.
Working knowledge of federal, New York State, and New York City employment laws and HR practices.
Strong communication, coaching, investigation, and problem‑solving skills.
Ability to work onsite and maintain a highly visible HR presence with leadership and hourly associates.
Proficiency with Microsoft Word, Excel, and PowerPoint.

Preferred Qualifications

PHR or SHRM‑CP certification.
Experience supporting hospitality, food & beverage, or another high‑volume service environment.
Experience supporting a large, complex, multi‑unit organization.
Experience working within a centralized or shared‑services HR model.
Management or supervisory experience.
Formal training/facilitation or leadership‑development certification

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angele’s Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Restaurant Associates are offered many fantastic benefits.