Sr. Catering Manager

Restaurant Associates

New York (NY)

On-site

USD 85,000 - 95,000

Full time

13 hours ago

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Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Restaurant Associates in New York City is seeking a Sr. Catering Manager to oversee all catering events for a premier client account.

You will supervise sales and event order communications, staffing, planning, delivery, setup, cleanup, and invoicing for daily events. The role requires strong leadership, budgeting, and client-relations skills, with a focus on maximizing space, training staff, and generating monthly metrics.

Qualifications

Bachelor's degree or equivalent professional experience.
Strong knowledge of current food industry trends and fine dining points of service.
4–6 years in hospitality with 2 years in management.
Supervisory, scheduling, training and coaching skills.
Ability to assess client requirements and deliver client satisfaction.

Responsibilities

Collaborate with Food Service Director and Executive Chef to present catering menu proposals.
Ensure timely and clear communication for upcoming business to management.
Coordinate with service staff to ensure proper messaging and data entry in the system.
Coordinate with conference services for room setups and special requests.
Hire, train, and schedule catering staff and develop their skills.
Contribute to menu development and marketing for catering.
Perform related duties and special projects as assigned.

Skills

Hospitality management

Supervisory & coaching

Budgeting & forecasting

Menu proposals with chefs

Client relations

Excel

PowerPoint

Communication skills

Leadership

Attention to detail

Education

Bachelor's degree or equivalent professional experience

Tools

Excel

PowerPoint

Job description

Position Title

Sr. Catering Manager

Salary

$85000 - $95000/ Yr.

Other Forms of Compensation

Benefits

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to Work, This is R/A !

Job Summary

The Sr. Catering Manager is responsible for the successful execution of all catering events for a premier client account in NYC. This position supervises the sales and event order communications, scheduling and training of service staff, planning, delivery, setup, cleanup, and proper invoicing for all daily events.

The successful candidate will effectively plan trainings & meetings from start to finish while keeping the customers and operation in mind by maximizing space and generating monthly metrics. Confer with customers and team members in all phases of their meeting/conference to ensure complete customer satisfaction. Maintain excellent relationships with the client and their guests, as well as other departments within the operations.

Responsibilities

Work directly with the Food Service Director and Executive Chef to ensure all catering menu proposals are presented to the client accurately & effectively
Ensure that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team
Work with the service staff to see that message handling with administrative support is efficiently handled and placed in the computer-based system immediately
Work closely with the conference services to ensure room set-ups and special requests
Hires, trains, and schedules catering associates and is actively involved in the development of existing associates in service techniques, menu presentation, policies, and procedures
Menu development and marketing functions as they relate to the catering department
Performs related duties and special projects as assigned

What We’re Looking For

Bachelor's degree is preferred or equivalent professional experience
Strong knowledge of current food industry trends and fine dining points of service
A minimum of 4 -6 years of experience in the hospitality industry, including 2 years of management experience
Supervisory, scheduling, training, and coaching skills
Ability to assess client requirements and deliver ensuring client satisfaction
Prepare and monitor budgets; financial targets and forecasts
Must be able to write menu proposals in consultation with chefs
Maintain local clients database and build and maintain relationship with vendors
The ability to supervise food preparation, service and clean up is also essential
Superior quantitative, oral and written communications and problem-solving/strategizing skills
Excellent leadership and organizational skills, flexible and adaptable to constant changes and must possess attention to detail
Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
Proactive mindset and able to remain calm under pressure to anticipate and support changes in our business.
Conformity to the highest standards of personal integrity and ethical behavior
Exceptional client relations and customer service abilities
Ensure all safety and sanitation procedures are followed in compliance with HACCP

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.