Sr. Human Resources Business Partner

West Pharmaceutical Services, Inc; Kinston, Northern (NC, KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

West Pharmaceutical Services, Inc. is seeking a Sr. Human Resources Business Partner to provide expert HR support to multiple business functions onsite in Kinston, NC.

The role focuses on employee engagement, talent management, compensation and benefits, recruitment, HR systems and learning & development. You will lead and support HR programs, collaborate with managers, and ensure compliant HR operations. Onsite work is required; relocation assistance is available to support transition for the

Qualifications

• Bachelor's Degree in Human Resources management, legal or related field preferred.
• 5+ years’ experience in a HR Generalist role.
• Strong engagement, communications and front line support to employees and managers.

Responsibilities

• Provide expertise and support to business functions on HR topics including employee engagement, talent management, compensation and benefits, recruitment, HR systems and learning & development.
• Lead and support HR programs and global/regional/local HR initiatives.
• Manage recruitment and selection for all positions in conjunction with Talent Acquisition team; prepare contracts for hires.
• Oversee onboarding, training plans, payroll support, and benefits briefings.
• Design and run HR communications and training sessions; support performance and succession planning.

Skills

HR Generalist

Engagement

Stakeholder mgmt

Negotiation

Process improvement

Communication

Education

Bachelor's Degree

Tools

SAP HC

ADP

HR SharePoint

HRIS

Job description

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Title: Sr. Human Resources Business Partner

Requisition ID: 75871

Date: Sep 16, 2026

Location: Kinston, NC, US, 28504

Department: Human Resources

Description:

This is an onsite position requiring the team member to be onsite 5 days a week.

This position offers relocation assistance.

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

Provides expertise and support to business functions, departments, managers and employees on human resource topics in the areas of employee engagement, talent management, compensation and benefits, recruitment, HR systems and learning & development. Leading and supporting HR programs.

Essential Duties and Responsibilities

• Support the HR Manager and the business as appropriate with the implementation of critical ‘global’ &regional’ and key ’local’ HR projects and initiatives.
• Manage the recruitment and selection for all positions (screening, interviews, aptitude tests, references, medicals, offers etc.) in conjunction with Talent Acquisition team. Responsible for preparation of all contracts of employment for M1 level hires and below.
• Responsible for managing, delivering employee induction/on-boarding, ensuring robust induction and role‑specific training plans are in place for all new hires.
• Support department managers with training for all new hires, via Connect 2 West and with promotions/ talent development via LMS.
• Support the monthly payroll and all associated queries. Liaising with Payroll Specialist, Managers, employees and payroll provider.
• Support the design of key compensation & benefit arrangements. Provide support to employees, managers and Payroll Specialist. Ensuring employee briefings are delivered as required on company benefits.
• Guide managers in the management of employee performance issues to both manage and raise performance.

Additional Responsibilities

• Lead & deliver monthly HR Mgt review with SLT & next level managers supported by HR Manager.
• Supporting the annual performance management process in WTG by assisting employees with queries and tracking and driving completion rates.
• Support with the identification and development of talent for succession planning and career path development.
• Design and run communication sessions on HR topics throughout the year linked to HR calendar, (Performance reviews, Comp Planning, Succession Planning, Engagement, Recognition etc.)
• Support training & Training specialist for the site through the LMS system and established the training curricula/matrix for each role.
• Support the development of training material and competency‑based assessments and requalification process if required to ensure training deliverables and competency of trainees.
• Responsible for supporting the site to drive employee engagement activities and initiatives and key actions.
• Responsible for scheduling and facilitating focus groups quarterly with employee groups to identify and drive actions to support employee engagement.
• Design, develop and continuously update Employee Handbook, Career’s guide, Benefit booklet and Manager Toolkit any other HR developed and owned guides.
• Responsible for having monthly meetings with all managers, you are HRBP for to ensure HR are supporting and addressing the needs of both them and their team. Also, to help drive HR initiatives.
• Attend Tier 3 meetings and HR Tier meetings weekly.
• Maintenance and continuous improvement of the HR software systems to include liaision with the relevant software suppliers and corporate IT e.g (SAP HC, ADP, WTG, HR SharePoint etc...
• Responsible for the coordination and or support of various HR / business initiatives, e.g. Employee Wellness, Investors in People, West without borders etc.
• Responsible for the monthly reporting of all key HR KPI data and Employee metrics.
• Act as a change agent.
• Lead and demonstrate corporate social responsibility through both corporate and local initiatives.
• Act in accordance with the company’s Guiding Principles and adherence to the corporate Code of Conduct.
• Compliance to all local site Environmental, Health and Safety regulations.
• Compliance to all local site company policies, procedures and corporate policies.

Education

• Bachelor's Degree preferably in human resource management, legal or related field required

Preferred Knowledge, Skills and Abilities

• 5+ years’ experience in a HR Generalist role with emphasis on employee.
• Engagement, communications and front line/first line support to employees and managers.
• Experience in negotiating & influencing managers.
• Excellent interpersonal skills with the ability to work effectively with staff at all levels of the organization.
• Experience in stakeholder management.
• Experience of operating in a continuous process improvement environment.
• Manage conflicting priorities to tight deadlines and to a high quality.
• Excellent communication skills.
• Self-starter.
• Ability to work on own initiative, proactive.
• Strong competence in IT.

License and Certifications

• Human Resources\SHRM-SCP preferred

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.