Sr. HR Business Partner - Distribution Center (Phoenix, AZ)

PetSmart; Phoenix (AZ); On-site; USD 110,000 - 140,000; Full time

Job summary

PetSmart Store Support Group, Inc. in Phoenix, AZ is seeking a Sr. HR Business Partner to serve the Distribution Center. You will partner with DC leadership to develop and deliver HR strategies, workforce planning, and talent initiatives.

The role focuses on change management, leadership development, employee relations, performance management, and engagement to improve organizational effectiveness and retention across 400+ non-exempt associates and 40+ leaders.

Qualifications

• 6+ years of HR or related experience.
• BA/BS in Human Resources preferred; PHR/SPHR certification preferred.
• Experience in organizational planning, change management and leadership development.
• Distribution center experience preferred.
• Ability to influence and coach at all levels.
• Flexible and able to handle multiple priorities in a fast-paced environment.

Responsibilities

• Partner with Sr. HR Manager to develop and deliver HR strategy for the DC.
• Use metrics and analytics to assess organization health and plan improvements.
• Provide HR strategic support and coaching to DC leadership.
• Collaborate with DC Leadership and HRM on associate relations.
• Advise management on organizational planning, salary administration, and leadership development.
• Promote positive work environment and responsive issue resolution.
• Identify training needs and facilitate leadership development.
• Support talent management and performance management initiatives.

Skills

HR strategy

Leadership development

Change management

Coaching

Stakeholder engagement

Organizational planning

MS Office

Excel

Word

PowerPoint

Access

Education

BA/BS in HR

PHR/SPHR certification preferred

Tools

MS Office

Job description

About the Team

Our Human Resources team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives. Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our Associate Workplace Experience!

About the Location

Onsite Position:

This position is considered to be Fully Onsite, work is to be done onsite at a PetSmart location (Phoenix Home Office, PetSmart stores, Merchandise Development Center, Distribution Centers or another PetSmart site).

About the Job

The Sr. HR Business Partner will be a strategic support partner to the leadership within the Distribution Center (DC) located in Phoenix, AZ. The position is responsible for the development and delivery of key initiatives to achieve the DC’s strategic objectives, in partnership with DC leadership, and will have a proven track record being a proactive HR professional focused on change management, leadership development, engagement, and retention. This position supports 400+ non-exempt associates and 40+ leaders in a distribution center operation. In this role will provide front line, hands-on support in work force planning, change management, associate relations, leadership development, and performance appraisal/planning to improve organizational effectiveness and performance.

Essential Duties & Responsibilities

• Partners with the Sr. HR Manager to help develop and deliver the HR strategy for the DC.
• This role will use metrics, data and analytical feedback to understand and assess where the “health” of the organization is at and make recommendations to build a plan to improve or sustain a positive work experience.
• Actively participates as a business partner with the DC leaders to provide HR strategic support and consultation. This role will support with the objective of driving improved value to the business and provide regular coaching, guidance, and feedback to help manage the health in the DC.
• Works closely with and maintains consistent communications with the Distribution Center Leadership team, and the HRM, collaborating where necessary on associate relations and other pertinent issues.
• Consults with and advises the management team on organizational planning, salary administration, leadership development, and other HR services.
• Promotes and strengthens the positive work environment by actively listening and appropriately responding to associate/leadership concerns with a sense of urgency.
• Collaborates with the Sr. HR Manager to identify training and leadership development needs and implement solutions. Facilitates training sessions on topics such as diversity and inclusion, positive associate relations, and leadership development.
• Supports talent management and Everyday Performance Management initiatives, including coaching good and poor performance. Supports front line leaders on the coaching to correct process, including disciplinary actions and terminations. Represents the HR Team by attending weekly performance review meetings.

Qualifications

• 6+ years Human Resources or related experience
• BA/BS degree in Human Resources preferred; PHR/SPHR certification a preferred.
• Previous experience in organizational planning, change management and leadership development.
• Previous experience in a distribution center environment is preferred.
• Demonstrated ability to influence and coach at all levels.
• Ability to be flexible and successfully handle multiple priorities in a fast-paced environment.

Technical Skills

• Must possess excellent problem-solving, analytical, and critical thinking skills.
• Must possess outstanding organizational skills, including attention to detail.
• Must demonstrate ability to build partnerships/relationships with internal and external partners, leveraging interpersonal skills to build trust.
• Must be able to multi-task in a fast paced, dynamic environment.
• Must demonstrate excellent change management skills to help others adapt with change in direction.
• Must be proficient in using the Microsoft Office Suite including experience with Excel, Word, PowerPoint, and Access.
• Must demonstrate a high level of intellectual, professional, and interpersonal ability and flexibility.

Supervisory Responsibilities

• None

Physical Demands and Work Environment

• The physical demands and work environment are characteristic of those found in a typical business office environment. Reasonable accommodations may be made for individuals with disabilities to perform essential functions

About the Culture

At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work!
• Volunteer events with PetSmart Charities
• Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
• Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
• Explore PetSmart Benefits here: https://benefits.petsmart.com/

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.