Sr. Finance and BizOps Manager

Community Phone Company; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Community Phone Company seeks a highly skilled Finance and Operations Manager to own finance, accounting, and operational processes at a fast-growing SaaS startup. This hands-on role requires independence, cross-functional collaboration, and focus on cash-flow neutrality while enabling product and GTM teams to move quickly.

The ideal candidate will manage external accounting and compliance partners, oversee tax registrations, optimize COGS, and drive system-wide improvements.

Qualifications

• Hands-on finance and accounting background in a startup.
• Experience with external accounting, tax compliance, and regulatory filings.
• Strong project management and cross-functional collaboration.
• Comfortable working with vendors and government/regulatory bodies.
• Ability to drive cash-flow neutrality and operational efficiency.

Responsibilities

• Manage financial controls and oversee relationships with external accounting and compliance firms.
• Coordinate telecom tax compliance and registrations with external firms.
• Review monthly expenses and ensure timely month-end close.
• Drive cost optimizations for COGS and operating expenses.
• Own cap table management and investor agreements.
• Provide leadership with actionable financial insights.
• Partner with leadership for system-wide process improvements.

Skills

Finance & Accounting

Project management

External accounting

Regulatory compliance

Telecom experience

Job description

About the role

We are seeking a highly skilled and adaptable Finance and Operations Manager -- you will be the one-stop shop for finance and accounting at our fast-growing SaaS startup . You're a person from Finance and Accounting who speaks Operations . Your ability to take ownership of these areas of the company will enable your peers in the company to develop products and go-to-market at blazing speeds. This role requires a hands-on individual contributor with a strong finance background, capable of working independently to manage diverse responsibilities and drive the company towards cash-flow neutrality.

The ideal candidate will have experience in financial operations, compliance, and cross-departmental collaboration, and they will be comfortable managing external partners and internal processes to ensure efficiency and accuracy. This is not a role for someone focused on lofty strategic planning but rather someone who thrives in a dynamic environment and is ready to roll up their sleeves to tackle challenges head-on.

You will

Accounting, and Compliance:

• Manage financial controls and oversee relationships with external accounting and compliance firms
• Collaborate with external Telecom Tax Compliance firms and internal legal teams, including General Counsel and Telecom Lawyers, to ensure compliance with industry regulations.
• Review and ensure accurate classification of monthly expenses in collaboration with the external accounting firm for timely month-end close.
• Project-manage telecom and sales tax registrations with external firm, including handling notices and escalating as needed.
• Research tax registration requirements for new products and identify potential cost-saving opportunities for customers.
• Coordinate bill approvals across departments to ensure timely processing (e.g., verifying and obtaining approvals for vendor invoices).
• Provide actionable insights to leadership on financial and operational improvements.

Cash Flow and Financial Strategy:

• Support strategic planning and negotiations to optimize COGS and drive the company toward cash-flow neutrality.
• Raise and track alerts related to unnecessary refunds and other cash flow issues, providing support for escalated concerns.
• Partner with leadership to identify and implement system-wide changes that bring the company closer to achieving cash-flow neutral status.

Project Management:

• Act as the primary project manager for cross-functional initiatives involving financial, compliance, and operational initiatives.
• Liaise with external partners to resolve financial notices, registrations, and compliance matters efficiently.
• Negotiate with government agencies, vendors, and other entities as needed to support financial and operational goals.
• Serve as a broad-spectrum contributor, taking ownership of diverse responsibilities and driving initiatives independently.
• Own and manage the company cap table, oversee stock issuance, and handle agreements with investors for equity-related matters.

You have

• A strong background in finance and accounting
• Experience working in an early stage start-up and handling financial responsibilities common for companies at this stage.
• Exceptional project management skills, with the ability to juggle multiple priorities and deliver results in a fast-paced environment.
• Experience working with external accounting, compliance, and legal partners.
• A proven ability to manage complex financial processes, including tax compliance, expense classification, and vendor approvals.
• A flair for dealing with vendors like state and federal government, regulatory bodies, supply chain vendors, etc.
• Excellent analytical and problem-solving skills, with a focus on driving efficiency and cost savings.
• Self-motivated and adaptable, with the ability to work independently as an individual contributor.
• Experience in telecom or regulated industries is a plus.

Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus.

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency Where it Counts . We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

We strive for Transparency and p