Sr. Field Sales Ops Lead, US Industries, Sales Operations & Strategy, AWS

Amazon Web Services (AWS); Arlington (VA); On-site; USD 150,000 - 190,000; Full time

Job summary

AWS NAMER Strategy and Operations seeks a Sales Operations Lead to drive execution and operational excellence across the North America Industries segment. You will own rhythm of business cadences between Sales, Finance, and Global Sales Operations, partnering with leadership to shape revenue trajectory.

Responsibilities include Annual Planning, forecasting cycles, and performance reviews, with a focus on data-driven insights and cross-functional collaboration to implement strategic priorities

Qualifications

• 10+ years of Microsoft Excel experience.
• Bachelor's degree or equivalent.
• Experience developing and implementing systems/tools for CRM, revenue reporting, forecasting, Salesforce automation.
• Experience defining, refining and implementing sales processes, procedures or policies.

Responsibilities

• Serve as trusted business partner to sales leadership.
• Drive Annual Planning, Forecasting, Operational Strategy, MBRs, QBRs and other sales performance processes.
• Partner with sales leadership to execute strategic priorities and go-to-market plans.
• Synthesize complex data sets from multiple teams to surface key insights for executive decision-making.
• Identify opportunities for operational improvement based on data insights.

Skills

Excel

Data analysis

Cross-functional collaboration

Strategic thinking

Education

Bachelor's degree or equivalent

Tools

Salesforce

CRM tools

BI tools

Job description

The AGS NAMER Strategy and Operations team is seeking a driven and experienced Sales Operations Lead for our North America Industries Segment. This role combines sales operations execution with hands‑on strategic business operations. As a Sales and Business Operations Lead, you will be instrumental in driving AWS's business performance through development of sales execution and operational excellence that lead to revenue attainment for the sales business unit. You will serve as a critical point of coordination owning Rhythm of Business Cadence between Sales Leadership, Sales Cross‑Functional Teams, Sales Tech, Finance, and Global Sales Operations teams while acting as a strategic thought partner in shaping the trajectory of the Industries business.

Key job responsibilities

• Serve as trusted business partner to sales leadership
• Drive critical business activities including Annual Planning, Forecasting, Operational Strategy, Monthly Business Reviews, Quarterly Business Reviews, and other sales performance processes
• Partner closely with sales leadership to help the organization execute against strategic priorities and go-to-market plans
• Synthesize complex data sets from multiple teams to surface key insights and trends for executive decision-making
• Partner with stakeholders to identify opportunities for operational improvement based on data insights

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world‑class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission‑critical applications on top of AWS services.

Basic Qualifications:

• 10+ years of Microsoft Excel experience
• Bachelor's degree or equivalent
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications:

• Experience using Salesforce (or other CRM tool) or BI tools
• Experience presenting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:

Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputati