Sr. Field Quality Lab Engineering- RCA

Lucid Motors USA, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Equity program

Discretionary bonus

Paid time off

Job summary

Lucid Motors in Phoenix, AZ is seeking a Senior Field Quality Laboratory Engineer to lead investigations into customer-reported quality concerns. You will own root cause analyses across vehicle components, lab tests, and field data, and you will work with cross-functional teams to prevent recurrence.

This onsite role requires a hands-on engineer with strong analytical skills and experience with automotive systems, batteries, and diagnostics.

Qualifications

• 5+ years of experience in failure analysis, field quality, warranty engineering, reliability or related technical discipline.
• BS degree in Mechanical, Electrical, Automotive, Materials, Mechatronics or related field.
• Experience leading structured root cause investigations of mechanical, electrical, software-integrated systems.

Responsibilities

• Lead root cause investigations into customer-reported quality concerns using returned components and field data.
• Perform teardown, inspections, measurements, material evaluations, and functional assessments to find failure origins.
• Develop and execute test plans that reproduce field failures and validate corrective actions.
• Build clear, evidence-based technical cases combining lab results, engineering data, and service records.
• Collaborate with Field Quality, Warranty, Product and Reliability teams to drive issue resolution.
• Create repeatable failure-analysis procedures and documentation standards.

Skills

Root Cause Analysis

Failure Analysis

Validation Testing

Technical Evidence

Cross-Functional Collaboration

Education

BS degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering, Materials Engineering, Mechatronics Engineering

Tools

Vehicle Diagnostics

CAN Communication

DTC Analysis

Laboratory Equipment

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software‑defined vehicle architecture, our award‑winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and productionhappening in-houseacross our global offices andmanufacturingfacilities. Our teamscome from industries around the world, united by a shared commitment to excellence. By refusing to settle, youcanhelpredefinewhat’spossible andshape the future of mobility.

About the Team

Lucid’s Field Quality Laboratory plays a critical role in understanding customer-facing quality concerns and turning evidence into durable engineering solutions. The team investigates returned components, vehicle data, laboratory findings, and field performance trends to determine why failures occur and how to prevent recurrence. Its work connects Field Quality, Warranty Engineering, Product Engineering, Reliability, Manufacturing Engineering, Supplier Quality, and Service Operations to accelerate issue resolution across Lucid’s vehicle programs. What makes this team unique is its hands‑on, evidence‑based approach to solving complex technical problems that directly influence customer experience, product quality, and future design decisions.

About the Role

As a Senior Field Quality Laboratory Engineer, Root Cause Analysis (RCA), you will lead complex technical investigations involving customer-returned parts, failed components, vehicle systems, and field quality concerns. This role reports to a Field Quality Laboratory leadership role and exists to improve Lucid’s ability to identify validated failure mechanisms, reduce investigation cycle time, and prevent recurring quality issues. In your first 12 months, you will own high‑impact investigations, strengthen repeatable failure‑analysis methods, and help improve the quality of technical evidence used to support corrective action decisions. Success will be measured by clear root cause conclusions, effective corrective action validation, faster investigation turnaround, and stronger cross‑functional alignment on issue resolution. A strong candidate will gain direct ownership of failure analysis for customer‑impacting vehicle concerns, with access to returned components, diagnostic data, laboratory testing, and engineering decision‑making across hardware, software, service, supplier, and manufacturing interfaces.

What You’ll Own

• Root Cause Ownership: Lead technical investigations into customer‑reported quality concerns and determine validated failure mechanisms using returned components, vehicle data, service findings, and laboratory test results.
• Failure Analysis: Perform component inspections, teardown analysis, dimensional measurements, material evaluations, and functional assessments to identify failure origins and contributing factors.
• Validation Testing: Develop and execute structured test plans that reproduce field failures, validate hypotheses, and confirm the effectiveness of corrective actions.
• Technical Evidence: Build clear, evidence‑based technical cases that combine laboratory findings, engineering data, vehicle diagnostics, manufacturing records, supplier information, and field performance data.
• Cross‑Functional Alignment: Partner with Field Quality, Warranty Engineering, Product Engineering, Reliability, Manufacturing Engineering, Supplier Quality, and Service Operations to move investigations from issue identification through validated resolution.
• Process Standards: Create repeatable failure‑analysis procedures, test methods, technical documentation, and lessons learned that improve investigation quality and consistency across the laboratory.
• Escalation Support: Provide technical expertise, investigation findings, and recommended actions for high‑priority quality reviews, customer concerns, and emerging issue assessments.

What You Bring

• 5 years of experience in failure analysis, field quality, warranty engineering, product engineering, reliability engineering, laboratory testing, validation engineering, or a related technical discipline.
• BS degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering, Materials Engineering, Mechatronics Engineering, or a related technical field.
• Experience leading structured root cause investigations involving mechanical, electrical, electronic, software‑integrated, or electromechanical systems.
• Hands‑on experience performing component inspections, teardown analysis, failure reproduction, and engineering validation testing.
• Ability to read, write, speak, and understand English sufficiently to perform the essential duties of the position, including understanding work instructions, safety procedures, and job‑related communications.

Preferred

• Experience supporting automotive field quality, warranty engineering, customer issue management, or product investigation teams.
• Experience with battery‑electric vehicles and related systems, such as high‑voltage batteries, electric drive units, charging systems, thermal systems, body systems, or vehicle electronics.
• Familiarity with vehicle diagnostics, DTC analysis, CAN communication, telematics, and data logging tools.
• Experience operating laboratory equipment, such as environmental chambers, data acquisition systems, electrical test equipment, vibration systems, and durability testing equipment.
• Knowledge of materials analysis, fracture analysis, metallurgical evaluation, reliability engineering techniques, APQP, PPAP, DFMEA, PFMEA, SPC, or automotive product development processes.
• Experience supporting supplier‑related failure investigations, corrective action validation, product launches, engineering validation programs, or manufacturing process investigations.
• MS degree in Engineering, Reliability Engineering, Materials Science, or a related technical discipline.

Physical Requirements

• Standing and Walking: Ability to stand and walk for 8–12 hours per shift on hard surfaces in a production, service, or laboratory environment.
• Manual Dexterity: Frequent use of hands for handling tools, inspecting components, assembling or disassembling parts, and operating laboratory or diagnostic equipment.
• Lifting and Carrying: Ability to lift, carry, push, or pull items weighing 10–50 lbs. regularly; occasional lifting up to 75 lbs. with assistance.
• Reaching and Bending: Routine reaching above shoulders, bending, twisting at the waist, and squatting as part of investigation, inspection, and testing activities.
• Repetitive Motions: Continuous arm, hand, and wrist movements for tasks such as fastening, positioning, measuring, and installing components.
• Climbing: Occasional use of steps or platforms to access different height‑level areas.
• PPE Expectations: Must wear required PPE, such as safety shoes, gloves, protective sleeves, eye protection, and hearing protection, in accordance with company safety standards.

Work Requirement

This role is fully onsite at our Arizona Manufacturing Facilities and Offices (Phoenix, AZ) Daily in‑person presence is required.

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Compensation & Benefits

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a401(k) retirementplan. Hourly/non‑exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com.

Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.