Sr. Field Engineer

Yorktel; Dallas (TX); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

401(k)

Flex 125

Job summary

Yorktel is seeking a Senior Field Engineer to lead installation, commissioning, and management of large-scale networked AV and videoconferencing systems. You will work with clients to ensure on-time, on-budget delivery while upholding technical standards and client satisfaction.

The role requires 5+ years in AV/video conferencing integration, travel, and ability to interpret architectural diagrams and address complex issues on site. Competitive salary and benefits offered.

Qualifications

• 5+ years in network, audiovisual, or video conferencing system integration.
• College degree or military technical college graduate.
• Desirable certifications: Polycom/Tandberg/Cisco Videoconference Engineer, Audio DSP, CTS-I, CCNA/Network.

Responsibilities

• Install, commission, and manage large-scale AV and videoconferencing systems.
• Collaborate with engineering team and client stakeholders.
• Provide daily project status updates and documentation.
• Travel to client sites as required.
• Ensure projects stay on time and within budget.

Skills

Video conferencing standards

AV / videoconferencing products

Customer service

Communication skills

Microsoft Office Suite

Professionalism and teamwork

Education

College degree or military technical college

Tools

Polycom/Tandberg/Cisco videoconferencing

Audio DSP (Polycom, ClearOne, Biamp)

AVIXA CTS with Advanced CTS-I

CCNA / CompTIA Network

Job description

Senior Field Engineer

Responsible for the installation, commissioning, and management of large‑scale commercial networked audio/visual and videoconferencing systems, ensuring projects are completed on time and within budget while maintaining technical standards and client satisfaction.

Roles & Responsibilities

• Communicate client, site and project issues to stakeholders and PMO, ensuring resolution.
• Respond to complex technical inquiries and provide detailed solutions.
• Safeguard confidential information in accordance with company policies.
• Provide daily technical updates to the project team.
• Document customer requirements and job site conditions.
• Deliver post‑installation documentation, including red‑lined drawings and network details.
• Collaborate effectively with engineering team members.
• Maintain accurate project documentation.
• Engage with internal staff, client representatives, trades, and subcontractors.
• Oversee subcontractors and other installation engineers.
• Ensure projects stay on time and within budget, communicating any risks.
• Adhere to company technical standards and practices.
• Interpret technical specifications, schematic drawings, and architectural diagrams.
• Follow Yorktel policies and procedures.
• Complete other responsibilities as assigned.

Technical Job Responsibilities

• Lead installation, replacement, and configuration of integrated system components, networked codecs, control systems, and audio DSP devices.
• Test and commission final installations, including calibration of DSP and AV control systems.
• Provide daily project status updates, promptly flagging issues impacting completion.
• Calibrate audio systems, including AEC and RF components.
• Calibrate displays for color and other settings.
• Conduct hands‑on client training upon project completion.
• Secure Customer Acceptance Forms and returned red‑lined drawings.
• Provide post‑installation support during transition to services departments.
• Handle additional duties as assigned.

Skills & Qualifications

• Knowledge of video/audio conferencing standards.
• Familiarity with audiovisual, videoconferencing, and IT products.
• Professionalism, integrity, and teamwork.
• Exceptional customer service and problem‑solving skills.
• Strong written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office Suite (Outlook, Project, Excel, Word).

Education & Experience

• Minimum 5 years’ experience in network, audiovisual, or video conferencing system integration.
• College degree, military technical college graduate, or equivalent work experience.
• Desirable certifications: Polycom/Tandberg/Cisco Videoconference Engineer, Audio DSP (Polycom, ClearOne, BiAmp), AVIXA CTS with Advanced CTS‑I, CompTIA Network or CCNA.
• Proficiency in video/audio/control network infrastructure support.

Additional Qualifications

• Occasional lifting up to 50 lbs.
• Extensive sitting, standing, and walking required.
• Domestic travel, including multi‑night stays.
• Valid passport; international travel possible.
• Valid U.S. driver’s license.
• Background check and/or drug test may be required.
• Willingness to apply for security clearances and related clearances.

Benefits

Excellent salary and benefits package, including 401(k) and Flex 125 plans.

Equal Opportunity Employment

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.