Sr Field Claims Specialist

Clearbrook Group Services Inc.; Massachusetts; Hybrid; USD 93,000 - 117,000; Full time

Job summary

Clearbrook Group Holdings Inc. in Massachusetts seeks a Sr. Field Claims Specialist to perform on-site inspections and prepare accurate property damage estimates within a defined territory.

This remote role focuses on field work and documentation rather than full claim ownership. Ideal candidates will have 5+ years in property claims or inspection, strong estimating skills, and the ability to travel as required.

Qualifications

• 5+ years of experience in property claims, property inspection, construction, or related field.
• Demonstrated experience producing detailed and accurate estimates.
• Valid state license or ability to obtain one, as required.
• Regular physical activity, including climbing ladders and lifting up to 80 pounds.
• Ability to work independently within company guidelines and travel as needed.
• Remote role with significant field work.

Responsibilities

• Conducts on-site property inspections to assess damage following a loss.
• Identifies cause and scope of damage and documents findings.
• Prepares repair or replacement estimates with diagrams, photos, and supporting documentation.
• Evaluates construction components, materials, and repair methods with a strong attention to detail.
• Identifies investigative needs related to damage assessment and escalates findings as appropriate.
• Recognizes potential fraud indicators and reports observations to claims leadership.
• Assess salvage or subrogation potential and documents relevant information.
• Completes basic risk observations for underwriting and claims awareness.
• Communicates inspection findings and estimates clearly to policyholders and internal claims partners.
• Maintains professional on-site interactions with insureds, agents, and contractors as needed.
• Ensures inspection reports and estimates are completed timely and accurately.

Skills

Property claims experience

Property inspections

Estimating skills

Independent decision making

Travel willingness

Education

High school diploma or equivalent

Job description

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Job Description

Business Title(s): Sr. Field Claims Specialist Employment Type: Full-Time FLSA Status: Exempt Location: Field

Summary: We are looking for a highly qualified Sr. Field Claims Specialist to work remotely out of Massachusetts. This role is responsible for conducting field inspections and preparing accurate, high-quality property damage estimates within an assigned territory. The position focuses on on-site inspections, documentation, and estimation only and does not include full claim ownership or adjustment responsibilities. Ideal candidates bring strong property estimating expertise, with preference for experience in farm, ranch, and rural property losses. This position is qualified as a field position.

Essential Responsibilities

• Conducts on-site property inspections to assess damage following a loss.
• Identifies cause and scope of damage and documents findings thoroughly.
• Prepares accurate repair or replacement estimates, including diagrams, photos, and supporting documentation.
• Evaluates construction components, materials, and repair methods with a strong attention to detail.
• Identifies investigative needs related to damage assessment and escalates findings as appropriate.
• Recognizes potential fraud indicators and reports observations to claims leadership.
• Assess salvage or subrogation potential and documents relevant information.
• Completes basic risk observations for underwriting and claims awareness.
• Communicates inspection findings and estimates clearly to policyholders and internal claims partners.
• Maintains professional on-site interactions with insureds, agents, and contractors as needed.
• Ensures inspection reports and estimates are completed timely and accurately.

Qualifications / Experience Required

• High school diploma or equivalent.
• 5+ years of experience in property claims, property inspection, construction, or related field.
• Demonstrated experience producing detailed and accurate estimates.
• Valid state license or ability to obtain one, as required.
• Regular physical activity, including climbing ladders, lifting up to 80 pounds, and working in awkward positions.
• Ability to make independent decisions in accordance with company guidelines.
• Full-time remote role with significant field work.
• Frequent travel within assigned territory required.

Preferred Qualifications

• Property claims experience, ideally including Farm, Ranch, or Rural Property.
• Strong field estimating background (residential and outbuildings preferred).
• Familiarity with agricultural structures, barns, outbuildings, fencing, and related assets.
• Experience working independently in assigned territories.

Salary

Massachusetts Pay Range: $93,228 - $116,994

Other Employment Details

• PLEASE NOTE: Applicants must be legally authorized to work in the United States.
• At this time, we are not able to sponsor or assume sponsorship of employment visas.
• If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.

Benefits and Compensation

• We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Core Values

Core Values At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed. Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly owned subsidiaries of Clearbrook Group Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed.