Sr. Field Applications Engineer

Super Micro Computer Spain, S.L.; San Jose (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

Super Micro Computer Spain, S.L. is seeking a Sr. Field Application Engineer (FAE) to join its dynamic team in San Jose, California. In this role, you will develop new and existing opportunities in the global IT market, focusing on technical leadership and customer solutions.

The ideal candidate will have strong experience in server architecture and be able to provide optimized technical solutions while managing relationships with Fortune 1000 accounts.

Qualifications

• Minimum 5–8 years of related experience with compute/storage server or data center.
• Strong background and experience with x86-based server architecture.
• Ability to work effectively in a high-pressure environment.

Responsibilities

• Provide technical leadership in pre-sales and oversee implementation of solutions.
• Engage with technical customers and gain trust.
• Build and demonstrate proof-of-concepts that meet customer business needs.

Skills

Solution architect skills

Excellent communication skills

Customer relationship management

Technical problem solving

Hardware debugging

Leadership skills

Education

Bachelor's or Master's degree in engineering discipline

Tools

Firmware

Linux

Windows

Virtualization platforms

Job description

Sr. Field Application Engineer (FAE)

Supermicro® is a top tier provider of advanced server, storage, and networking solutions for data center, cloud computing, enterprise IT, Hadoop/Big Data, hyperscale, HPC, and IoT/embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms, offering numerous opportunities for engineers, technologists, and business leaders.

Job Summary

The Sr. Field Application Engineer (FAE) will be part of a growing, dynamic team responsible for developing new or existing opportunities in the global IT market. The FAE focuses on customer and solution delivery, ensuring projects meet customer requirements and support business continuity.

Essential Duties and Responsibilities

• Solution architect and presentation skills to expand Fortune 1000 account penetration and loyalty
• Work closely with sales and extended teams to map end‑user customer business, partner requirements, and provide optimized technical solutions
• Provide technical leadership in pre‑sales and oversee implementation of solutions
• Engage with technical customers, gain and maintain trust
• Serve as a highly technical problem solver understanding system architecture, hardware, and software interaction
• Possess basic hardware debugging skills
• Manage product hardware and software engineers during product development
• Lead teams in investigating and resolving field problems
• Understand firmware, drivers, OS, applications and their interactions that can cause system issues
• Develop and review systems solutions, technical bid responses, and presentations
• Build and demonstrate proof‑of‑concepts that meet or exceed customer business needs
• Present the corporate brand, product messaging, and solutions to customers
• Visit on‑site facilities and operations to enable solution integration and issue resolution
• Travel up to 10%

Qualifications

• Bachelor's or Master’s degree in engineering discipline; computer science, computer engineering, and electrical engineering preferred
• Excellent communication skills and business sense
• Minimum 5–8 years of related experience with compute/storage server or data center or IT infrastructure
• Strong background and experience with x86‑based server architecture
• Solid hardware system expertise and diagnostics skills
• Familiarity with firmware, Linux, Windows, and virtualization platforms is a plus
• Strong technical communication and leadership skills to lead investigations with multidisciplinary engineers
• Ability to work effectively in a high‑pressure environment

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in its employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.