Sr. Facility Support Analyst - Supply Chain

Socket.dev; Mooresville (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k match

Employee Stock Purchase Plan

Tuition-Free Education

Maternity/Parental Leave

Associate Discount

Job summary

Lowe’s is seeking a Sr. Facility Support Analyst - Supply Chain at its Mooresville, NC headquarters. The role focuses on supporting DCSS initiatives, capital planning, budgeting, forecasting, and project delivery to improve service levels and reduce costs.

You will analyze historical data, manage vendor agreements, and drive cross-functional collaboration to align with the supply chain strategy. Strong analytical skills and ERP/tool familiarity are required; sponsorship is not available.

Qualifications

• Bachelor’s degree in Business, Engineering, Operations, Logistics, or similar field.
• 5+ years experience across the supply chain (transportation, distribution centers, planning, inventory fulfillment).
• Microsoft Office Suite, EAM/7i, ServiceChannel, Power-BI, and Info Link.
• Proficiency in MS Excel, PowerPoint, EAM/7i, Power-BI.

Responsibilities

• Analyzes supply chain data and trends to identify cost reduction and process improvement opportunities.
• Coordinates with cross-functional teams to drive DCSS priorities and deliverables.
• Performs industry benchmarking to ensure best-in-class operational support capabilities and partnerships.
• Executes project plans for programs within DC Support Services, including budget tracking and forecasting.
• Partners with stakeholders to enhance customer experience and drive best-in-class support for Operations.
• Oversees external support services and optimizes partnerships to align with Supply Chain needs.
• Works with Strategic Sourcing to define SLAs and contract terms for supply chain partners.
• Supports RFP processes and ensures vendor compliance with contracts and deliverables.
• Develops regular reports on contract status, metrics, and financial impact for strategic insights.

Skills

Analytical mindset

MS Excel

Power-BI

PowerPoint

ServiceChannel

EAM/7i

Info Link

Education

Bachelor’s degree in Business, Engineering, Operations, Logistics, or a similar field

Tools

MS Office Suite

MS Excel

Power-BI

PowerPoint

EAM/7i

ServiceChannel

Info Link

Job description

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at any time.

Your Impact

The Sr. Facility Support Analyst - Supply Chain is responsible for supporting supply chain initiatives in partnership with operations to achieve best-in-class management and deployment of capital programs, support-related services, and day-to-day operational performance execution. This role will lead efforts to analyze, manage, and deliver vendor support agreements, service expectations, requirements, and overall program performance relative to the work scope and deliverables. The Sr. Facility Support Analyst - Supply Chain will be the subject matter expert, understanding the field needs for services and how to improve vendor support-related performance, analyzing historical performance data, and recommending process improvements to increase efficiency, reduce cost, and improve service levels.

The Sr. Facility Support Analyst - Supply Chain will lead Distribution Center Support Service (DCSS) and Operations project initiatives relating to capital planning, financial forecasting, and the team's overall execution against the budgeted plan. This role will develop and manage detailed project plans to include resource allocation, KPI management, budgeting including forecasting, and project tracking to ensure deadlines are met. A strategic mindset and capability are required to ensure long‑term planning and DCSS capital deployment roadmaps are aligned with Supply Chain's overall strategy.

What You Will Do

• Analyzes supply chain data and trends to identify cost reduction and process improvement opportunities.
• Coordinates with a cross‑functional teams consisting of operations, legal, technology, procurement, merchandising, analytics, and inventory management to effectively drive DCSS priorities and deliverables.
• Performs industry benchmarking to ensure that Lowe’s has best‑in‑class operational support capabilities, support services portfolio, and the right external support partnerships.
• Executes project plans for programs, initiatives, and strategies within DC Support Services, including Run‑the‑Business capital deployment, forecast tracking and reporting, and any strategic initiatives defined.
• Partners with key internal and external stakeholders to enhance the customer experience, improve operational execution and standardization, and drive best‑in‑class support for Operations.
• Oversees the creation and review of all external support‑related services within Operations. Optimizes external partnerships and develops the roadmap to drive support services strategies for Supply Chain.
• Works closely with the Strategic Sourcing team to drive proactive engagement to define aligned services, SLAs, and necessary contract terms for Supply Chain support partners.
• Supports any RFP process to ensure the vendor expectations and partnership is fully aligned to Operational needs. Performs analysis as needed to develop vendor scope. Ensure the vendor’s compliance with the terms of the existing contracts. Tracks and monitors contract deliverables, deadlines, and renewals.
• Develops regular reports on contract status, metrics, financial impacts and presents data with a clear point of view so that insights can be used to help drive process for the business strategy.

Minimum Qualifications

• Bachelor’s degree Business, Engineering, Operations, Logistics, or similar field with analytical bias or equivalent years of experience in lieu of education requirement, if applicable
• 5 Years experience across the supply chain (transportation, distribution centers, planning, inventory fulfillment).
• Microsoft Office Suite, EAM/7i, ServiceChannel, Power-BI, and Info Link.
• Proficiency in MS Excel, PowerPoint, EAM/7i, Power-BI

Benefits

• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

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About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE®100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.