Sr Facilities Manager

CBRE Group, Inc.; Cambridge (MA); Hybrid; USD 90,000 - 140,000; Full time

Job summary

CBRE Group, Inc. is seeking a Facilities Sr. Manager to oversee operations for a portfolio of 17 client sites totaling about 5.9 million square feet across the NE region. The role requires leadership of a large staff, on-call duties, and travel by car to sites as needed.

Ideal candidates have 5–8 years in facilities management, a valid driver’s license, and strong skills in budgeting, vendor management, and process improvements. Degree preferred; FM certification is a plus.

Qualifications

• Bachelor's degree or equivalent experience.
• 5-8 years relevant experience in facilities management.
• Valid driver's license required.
• Facility Management certification preferred.
• Experience in staffing, training, development, coaching, mentoring, measuring, appraising, and rewarding performance.

Responsibilities

• Provide formal supervision to employees; oversee performance evaluations and coaching.
• Coordinate and manage team daily activities and schedules.
• Oversee facility repairs and maintenance with technicians and contractors.
• Maintain positive client relationships and conduct meetings on facility issues.
• Prepare and manage capital projects and operating budgets.
• Perform facility inspections and implement efficiencies and upgrades.
• Develop environmental health and safety procedures for facilities.
• Manage vendor relationships and procurement processes.

Skills

Staffing & development

Performance management

Leadership

Client relationship management

Problem solving

Communication

Education

Bachelor's degree

Facility Management certification

Tools

Microsoft Office

Job description

About the Role:

As a CBRE Facilities Sr. Manager, you will manage many functions of building operations and maintenance for a facility, campus, or portfolio of buildings.

This role will be supporting approximately 17 different client sites all throughout their NE portfolio, with a total square footage of approximately 5.9 million square feet. Typical working hours for this role will be 7a to 5p EST, with on-call requirements to be expected. Qualified applicants will have an extensive background in commercial facilities management (preferably in the aerospace/defense industry), managing 12+ direct reports and be comfortable with travel to the different sites (by car).

What You'll Do:

• Provide formal supervision to employees. Track the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
• Maintain positive client relationships and conduct meetings on unresolved facility issues.
• Prepare and manage large and high-profile capital projects, operating budgets, and variance reports.
• Perform facility inspections quality assurance following local, state, and federal regulations. Suggest and implement operational efficiencies, repairs, and upgrade opportunities.
• Create environmental health and safety procedures for facilities.
• Develop vendor relationships and oversee invoicing procedures. Review and approve purchase orders for the procurement of parts, services, and labor for projects.
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity.
• Understand and recognize the broader impact across the department.
• Improve and change existing methods, processes, and standards within job discipline.

What You'll Need:

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills and an advanced inquisitive mindset.
• Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.