Sr Exec General Adjuster

Crawford & Company; Houston (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Excellent benefits

Bonus opportunity

Referral bonus

Employee discounts

Job summary

Crawford & Company is seeking a Sr. Executive General Adjuster in Houston to resolve complex commercial property losses over $500,000 by investigating damages and negotiating with stakeholders.

The role includes presenting evidence in proceedings, managing national accounts, and contributing to industry presentations. Requires extensive claims experience, strong insurance knowledge, and licenses; road-mapping career growth within GTS.

Qualifications

• Two years of college or equivalent; bachelor's degree preferred.
• Experience adjusting complex property or liability claims; 10+ years in field.
• Strong knowledge of insurance coverage and practices.
• Excellent verbal and written communication.
• Attention to detail; strong analytical and math ability.
• Strong organizational and interpersonal skills.
• Basic computer skills.
• Must hold required state licenses and valid driver's license.
• SEGA publications and authority in global industry; completion of GTS qualification questionnaire.

Responsibilities

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
• Investigates claims or directs personnel in local branch in doing so by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
• Sets estimated loss values for clients.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
• Communicates adjustment recommendations to appropriate parties after determining liability.
• Recommends litigation when appropriate.
• Presents evidence and serves as an expert witness at legal proceedings.
• Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
• Maintains professional and technical knowledge through continuing education.
• Make sales calls to solicit new business.
• Senior EGA should possess a specific expertise in at least two recognized industry segments.
• Ability to provide successful succession planning, mentoring and assisting losses with other staff.

Skills

Communication skills

Attention to detail

Analytical skills

Organizational skills

Computer skills

Education

Two years college or equivalent; Bachelor's preferred

Job description

Sr. Executive General Adjuster

Business Segment: Global Technical Services

Why Join Crawford & Company?

Excellent Crawford Benefits that Empower Financial, Physical, and Mental Wellness

Great Bonus Opportunity

Generous Employee Referral Bonus Program

Access to Multiple Employee Discounts

Role Overview:

Resolves complex commercial property losses generally in excess of $500,000 by investigating damages, negotiating adjustment of losses with corporate management, brokerage personnel, lawyers, accountants or public adjusters representing the insured.

Presents evidence in legal proceedings; makes sales calls and presentations. The Senior Executive General Adjuster will often be nominated and manage national accounts, including direct loss handling, involvement in industry organization presentations, and potential management assistance.

Participation in industry organization presentations including authoring white papers and presenting at industry panels. Provides peer review on assignments to other staff.

• Requires two years college or an equivalent combination of education and experience; bachelor's degree preferred.
• Previous experience adjusting complex property or liability claims. General experience level in excess of 10 years handling claims or working within industry segment.
• Excellent knowledge of interpretation of insurance coverage, customs and practices.
• Good verbal and written communication skills.
• Excellent attention to detail.
• Strong analytical and mathematical ability.
• Strong organizational and interpersonal skills.
• Basic computer knowledge.
• Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete designated courses while in position in order to advance. An SEGA will often have publications and recognized as an authority in a global industry segment. Completion of GTS qualification questionnaire is required for position of SEGA.

Additional Responsibilities:

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
• Investigates claims or directs personnel in local branch in doing so by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
• Sets estimated loss values for clients.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
• Communicates adjustment recommendations to appropriate parties after determining liability.
• Recommends litigation when appropriate.
• Presents evidence and serves as an expert witness at legal proceedings.
• Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
• Maintains professional and technical knowledge through continuing education.
• Make sales calls to solicit new business.
• Senior EGA should possess a specific expertise in at least two recognized industry segments.
• Ability to provide successful succession planning, mentoring and assisting losses with other staff.