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SBT Global, Inc. is seeking a senior SAP consultant in Plano, TX to guide and design processes that meet customer requirements within SAP Logistics. You will document current processes, identify inefficiencies, and backstop SAP consultants as needed.
You will coordinate with HQ to implement and optimize SAP SD and EDI processes, deliver end-user training, and provide support across North America. Strong SDLC knowledge and bilingual Korean/English are essential.
Provide strategic guidance to users in defining or designing processes to meet customer requirements; document existing customer business processes, identify inefficiencies, recommend system improvements, and provide backup support for SAP consultants as needed.
Communicate with HQ for the implementation, management, and optimization of new and existing processes within the SAP Logistics module to support business requirements.
Provide full support to users across all relevant sites in North America; identify and understand end-user technical SAP SD and EDI requirements, deliver necessary training and documentation, and maintain strong professional relationships to ensure ongoing support.
Monitor and report on the status of system issues, proactively review and interpret performance against operating standards, and provide detailed results and reports.
Support on-call troubleshooting and resolve critical system issues in a timely manner.
Required:
Preferred:
All your information will be kept confidential according to EEO guidelines.