Exemption Status:
Exempt
Hiring Range:
$101,025.60 - $181,854.40 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part‑time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.
Schedule Details:
- Monday through Friday
- Scheduled Hours:
- 8AM - 4:30PM
- Shift:
- 1 - Day Shift, 8 Hours (United States of America)
- Hours:
- 40
- Cost Center:
- 99940 - 5980 IS Enterprise Solution Architecture
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
I. Major Responsbilities:
Database Administration & Environment Management
- Administer, maintain, and optimize InterSystems Cache/IRIS databases supporting Epic environments.
- Create, configure, and manage ODB environments for production, DR, training, and reporting.
- Monitor and tune performance across production and non‑production systems.
- Configure and manage environment refreshes, cloning, journaling, mirroring, backups, and recovery.
- Manage IRIS/Cache internals including globals, locks, security settings, and storage strategies.
Cloud & Infrastructure Support
- Support Epic cloud migration initiatives, particularly Azure‑hosted IRIS environments.
- Configure IRIS mirror failover routines and update endpoints.
- Collaborate with cloud operations to optimize compute, storage, and availability.
Upgrades, Patching & Lifecycle Maintenance
- Apply Cache/IRIS and Epic upgrades.
- Install and maintain monitoring tools such as System Pulse and RedAlert.
- Maintain documentation, runbooks, and operational procedures.
Reliability, Monitoring & Incident Response
- Monitor performance metrics, replication health, journal utilization, and alerts.
- Troubleshoot complex Epic and IRIS/Cache issues.
- Execute DR testing and business continuity procedures.
- Develop automation and scripting to improve reliability.
II. Position Qualifications
License/Certification/Education:
Required
- Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
- Epic ODBA or Epic IRIS certification.
Preferred
- Master's degree in a relevant field.
Epic Training & Certifications
- Epic IRIS for Health / Database Administration coursework
- Epic System Pulse & RedAlert training
- Epic Upgrade & Release Management courses
- Epic Data Courier & Environment Management training
InterSystems Cache/IRIS Certifications
- InterSystems IRIS System Administration Certification
- IRIS for Health / HealthShare certifications
- Cache Administration or Cache Expert Certification
- IRIS Performance & Scalability training
- IRIS Mirroring & DR training
Cloud & Infrastructure Certifications (Azure Preferred)
- Microsoft Azure Administrator Associate (AZ‑104)
- Azure Database Administrator Associate (DP‑300)
- Azure Solutions Architect Expert
- Azure networking, identity, and security fundamentals
Linux & Systems Training
- Linux Foundation Certified System Administrator (LFCS)
- Red Hat Certified System Administrator (RHCSA)
- Advanced scripting and automation coursework
Healthcare & Security Training
- HIPAA Compliance & Security Awareness (Required)
- Healthcare IT Foundations (HIMSS or similar)
- Cybersecurity fundamentals (Security+ or equivalent)
Operational & Risk Management Training
- ITIL v4 Foundation
- Disaster Recovery, High Availability, and Business Continuity training
Experience/Skills:
Required
- 6+ years Healthcare IT experience supporting Epic environments.
- Proficiency with Linux administration and enterprise monitoring tools.
- Deep understanding of IRIS/Cache internals, replication, mirrorin