Sr. Enterprise Program Manager - Go to Market

Esri; Charlotte (NC); On-site; USD 96,096 - 153,296; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation

Paid holidays

Job summary

Esri is seeking an Enterprise Program Manager in Charlotte, North Carolina. This role involves supporting the enterprise customer strategy through the execution of global programs. The ideal candidate should have over 5 years of program management experience and strong analytical skills, with the ability to collaborate across teams. A bachelor's degree in business administration is required. The position offers competitive benefits including medical, dental, and a salary range of $96,096 — $153,296 USD.

Qualifications

• 5+ years of experience in program management or a related role.
• Experience supporting enterprise-level or cross-functional programs.
• Strong organizational skills to manage timelines and priorities.

Responsibilities

• Support the development and execution of global enterprise programs.
• Collaborate with cross-functional teams for program delivery.
• Analyze customer and competitive insights to inform strategy.

Skills

Program management

Go-to-market operations

Sales operations

Data analysis

Communication skills

Organizational skills

Education

Bachelor's degree in business administration or related field

Job description

Overview

Our Global Business Development team is seeking an Enterprise Program Manager to support Esri’s enterprise customer strategy through the execution of globally consistent, scalable programs. We invite you to bring your program management experience, analytical skills, and passion for collaboration to be an integral part of a dynamic, cross‑functional organization. At Esri, this individual will work closely with sales leaders, the Go‑to‑Market Lead, and global stakeholders to help deliver enterprise programs that deepen customer relationships, support sector priorities across Infrastructure, AEC, and Natural Resources, and contribute to measurable business outcomes.

Responsibilities

• Support enterprise program execution. Support the development and execution of global enterprise program offerings aligned to Infrastructure, AEC, and Natural Resources markets. Collaborate with cross‑functional teams across Global Business Development, Professional Services, Marketing, Product Management, and Engineering to coordinate timelines, deliverables, and dependencies in support of defined sales program objectives.
• Build relationships. Work collaboratively with sales, professional services, industry solutions, product, and operations teams to support program delivery. Help ensure alignment across stakeholders, track action items, and maintain consistent communication throughout the program lifecycle.
• Analyze insights and track performance to drive continuous improvement. Analyze industry, customer, and competitive insights to inform enterprise program strategy, planning, and adjustments. Define, track, and report key metrics and performance indicators; identify risks and issues; elevate appropriately; and support mitigation efforts to keep programs on track and delivering measurable outcomes.
• Contribute to business impact. Support initiatives and change management efforts that drive customer acquisition, acceleration, and pipeline growth by coordinating enterprise programs, sales motions, and cross‑divisional engagement efforts.

Requirements

• 5+ years of experience in program management, go‑to‑market operations, sales operations, or a related role within a mid‑to‑large scale software or technology sales organization
• Experience supporting enterprise‑level or cross‑functional programs involving multiple stakeholders
• Strong organizational skills with the ability to manage timelines, priorities, and dependencies across concurrent initiatives
• Experience analyzing data, tracking metrics, and translating insights into clear updates and recommendations
• Strong communication skills, with the ability to work effectively with diverse internal teams and leadership
• Solid understanding of sales methodologies, sales processes, and customer engagement practices, with exposure to enterprise sales motions and program‑based selling.
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
• Bachelor’s degree in business administration, business management, or a related field
• Ability to travel domestically or internationally 25‑50%

Recommended Qualifications

• Understanding of GIS and Esri technology
• Master’s degree in business administration, business management, or a related field

Total Rewards

Esri’s competitive total rewards strategy includes industry‑leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit‑sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

$96,096 — $153,296 USD

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information.