Sr. Enterprise Program Manager - Go to Market

Esri; Charlotte (NC); On-site; USD 96,096 - 153,296; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) and profit-sharing programs

80 hours of vacation leave

Twelve paid holidays annually

Opportunities for personal and professional growth

Job summary

A global technology company is seeking an experienced Enterprise Program Manager in Charlotte, North Carolina. The role involves supporting enterprise customer strategies by executing scalable programs, managing cross-functional teams, and analyzing insights to improve program outcomes. Candidates should have over 5 years of experience in program management, strong organizational and communication skills, and a Bachelor's degree in business administration. The position requires the ability to travel domestically or internationally 25-50% of the time.

Qualifications

• 5+ years of experience in program management, sales operations, or a related role.
• Experience supporting enterprise-level programs with multiple stakeholders.
• Strong organizational skills to manage timelines and priorities.
• Proficiency in analyzing data and translating insights.
• Excellent communication skills to work with diverse teams.
• Ability to travel domestically or internationally 25-50%.

Responsibilities

• Support enterprise program execution and development of offerings.
• Build collaborative relationships with various teams.
• Analyze insights to drive continuous program improvement.
• Support initiatives that drive customer acquisition and pipeline growth.

Skills

Program management

Sales operations

Organizational skills

Data analysis

Communication skills

Understanding of sales methodologies

Education

Bachelor’s degree in business administration

Job description

Overview

Our Global Business Development team is seeking an Enterprise Program Manager to support Esri’s enterprise customer strategy through the execution of globally consistent, scalable programs. We invite you to bring your program management experience, analytical skills, and passion for collaboration to be an integral part of a dynamic, cross‑functional organization. At Esri, this individual will work closely with sales leaders, the Go‑to‑Market Lead, and global stakeholders to help deliver enterprise programs that deepen customer relationships, support sector priorities across Infrastructure, AEC, and Natural Resources, and contribute to measurable business outcomes.

Responsibilities

• Support enterprise program execution. Support the development and execution of global enterprise program offerings aligned to Infrastructure, AEC, and Natural Resources markets. Collaborate with cross‑functional teams across Global Business Development, Professional Services, Marketing, Product Management, and Engineering to coordinate timelines, deliverables, and dependencies in support of defined sales program objectives.
• Build relationships. Work collaboratively with sales, professional services, industry solutions, product, and operations teams to support program delivery. Help ensure alignment across stakeholders, track action items, and maintain consistent communication throughout the program lifecycle.
• Analyze insights and track performance to drive continuous improvement. Analyze industry, customer, and competitive insights to inform enterprise program strategy, planning, and adjustments. Define, track, and report key metrics and performance indicators; identify risks and issues; elevate appropriately; and support mitigation efforts to keep programs on track and delivering measurable outcomes.
• Contribute to business impact. Support initiatives and change management efforts that drive customer acquisition, acceleration, and pipeline growth by coordinating enterprise programs, sales motions, and cross‑divisional engagement efforts.

Requirements

• 5+ years of experience in program management, go‑to‑market operations, sales operations, or a related role within a mid‑to‑large scale software or technology sales organization
• Experience supporting enterprise‑level or cross‑functional programs involving multiple stakeholders
• Strong organizational skills with the ability to manage timelines, priorities, and dependencies across concurrent initiatives
• Experience analyzing data, tracking metrics, and translating insights into clear updates and recommendations
• Strong communication skills, with the ability to work effectively with diverse internal teams and leadership
• Solid understanding of sales methodologies, sales processes, and customer engagement practices, with exposure to enterprise sales motions and program‑based selling.
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
• Bachelor’s degree in business administration, business management, or a related field
• Ability to travel domestically or internationally 25‑50%

Recommended Qualifications

• Understanding of GIS and Esri technology
• Master’s degree in business administration, business management, or a related field

Total Rewards

Esri’s competitive total rewards strategy includes industry‑leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit‑sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the base salary range is: $96,096 USD - $153,296 USD.

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Equal Opportunity Employer

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e‑mail address.

Privacy

Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.