Sr. Enterprise Applications Experience Manager

globalizationpartners; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Remote-first

Paid parental leave

Flexible time off

Medical, dental, and vision insurance

Sabbatical after five years

Job summary

Globalization Partners seeks an experienced Product Manager to own the direction and lifecycle of internal enterprise applications used by Finance, Legal, Sales Operations, Accounting, and Compliance. You will drive discovery, roadmaps, backlog, and adoption with a focus on applying AI and automation to improve workflows and platform value.

You will partner with engineering and senior stakeholders, interview users, define requirements, epics, and stories, and measure adoption and ROI to

Qualifications

• 5+ years leading digital product initiatives or enterprise platforms
• Experience end-to-end lifecycle of enterprise applications
• Delivery of AI, ML, or intelligent automation initiatives

Responsibilities

• Set a multi-quarter roadmap for enterprise platforms incorporating AI and automation.
• Interview users, map journeys, identify pain points, translate into prioritized work.
• Turn goals into epics and user stories; lead backlog prioritization and sprint activities.
• Align priorities with engineering and stakeholders; manage scope across competing needs.
• Coordinate launches and change management to support adoption.
• Define adoption metrics such as ROI, workflow efficiency, and cycle time

Skills

Agile delivery

Scrum

Backlog management

Stakeholder influence

Telemetry & KPIs

Product discovery

User journeys

Jira

Confluence

Education

Bachelor’s degree in CS/IS/Business or equivalent

Tools

Jira

Confluence

Job description

Role overview

Own the product direction and lifecycle for internal enterprise applications used by teams such as Finance, Legal, Sales Operations, Accounting, and Compliance. The role combines product discovery, roadmap and backlog management, Agile delivery, and adoption work, with a focus on applying AI and automation to improve internal workflows and platform value.

Responsibilities

• Set a multi-quarter roadmap for enterprise platforms and define how AI, machine learning, and automation can improve routine business processes.
• Interview internal users, map their journeys, identify operational pain points, and translate findings into prioritized product work.
• Turn business goals into requirements, epics, and user stories; lead backlog prioritization and participate in sprint planning, acceptance testing, and release management.
• Work with engineering and senior stakeholders to align priorities, explain technical tradeoffs, and manage scope across competing needs.
• Coordinate feature launches and change management with enablement teams to support adoption and ongoing improvements.
• Define and monitor adoption, workflow efficiency, cycle time, and return-on-investment measures for platform investments.

Requirements

• At least 5 years leading digital product initiatives, enterprise platform improvements, or technical product work; internal product management or technical product ownership experience is relevant.
• Experience managing the end-to-end lifecycle of enterprise applications or internal software.
• Demonstrated delivery of AI, machine learning, or intelligent automation initiatives that address workflow inefficiencies.
• Strong Agile and Scrum delivery skills, including backlog management, product requirements, story mapping, and sprint execution; familiarity with Jira, Confluence, and software development lifecycles.
• Ability to negotiate tradeoffs, manage scope, and influence senior cross-functional stakeholders without direct authority.
• Experience defining user journeys and product metrics, and using telemetry or KPIs to support feature adoption.
• Bachelor’s degree in computer science, information systems, business administration, or equivalent practical experience.

Nice to have

• Product or Agile certifications, such as CSPO, Pragmatic Institute, or SAFe POPM.

Benefits and work setup

• Remote-first teams are described in the source. Benefits include paid parental leave, flexible time off, spending accounts, medical, dental and vision insurance, and a sabbatical after five years.