Sr. Engineering Program Manager, Cloud Infrastructure, Apple Services Engineering

Apple Inc.; Cupertino (CA); On-site; USD 197,000 - 296,000; Full time

Job summary

Apple Inc. is seeking an experienced Engineering Program Manager to drive programs focused on building Apple’s Cloud Observability and Storage Platforms. You will partner with engineers to build scalable, highly available cloud services that power Apple products globally.

You will navigate complex interdependencies, manage risk, and lead roadmaps across diverse teams. Excellent communication and collaboration are essential in this high-impact role.

Qualifications

• 12+ years in engineering program management in cloud infrastructure.
• Strong background in software delivery and services infrastructure engineering.
• Proficient in software development processes (SDLC) and comfortable with multiple project management methodologies.
• Experience with risk analysis and leading roadmaps.
• Bachelor's degree in Computer Science or Engineering or deep relevant industry experience.

Responsibilities

• Partner with diverse teams across Apple to develop and manage the platform powering workloads.
• Remove ambiguity by building trust with engineering partners and reducing complexity.
• Understand complex interdependencies and evaluate new requests against systems.
• Think on your feet and debate approaches with thoughtful, efficient reasoning.
• Demonstrate strong social and interpersonal skills.
• Maintain and improve Apple’s most critical cloud services.

Skills

Leadership

Communication

Stakeholder mgmt

Problem solving

Education

Bachelor's degree in CS/Engineering or equivalent

Tools

DevOps

Observability

Job description

Seattle, Washington, United States Software and Services

Apple Services Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. The Cloud Infrastructure team enables Apple's apps and services, and we do it on a massive scale, to hundreds of millions of customers in over 35 languages to more than 150 countries. Our Engineering Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple's unique integration of hardware, software, and services, engineers and Program Managers work together to build a single unified vision.

Description

Apple is seeking an experienced Engineering Program Manager to drive programs focused on building Apple's Cloud Observability and Storage Platforms. Our cloud platforms power many features we all love in our Apple products and they must scale globally, be highly available, performant, and simply "just work". Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you foster strong relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you!

Responsibilities

• You'll partner with a diverse set of teams across Apple to develop the manage the platform that powers many workloads across Apple. Systems within this scope are complex.
• This role requires you to build trust with engineering partners and persistently remove ambiguity by seeking to reduce complexity.
• You will not only be expected to be able to readily understand complicated and subtle interdependencies, but also to evaluate new requests and new information in light of these systems.
• Being able to think on your feet is important, as is the ability to thoughtfully and efficiently debate the validity of a given approach to any aspect of a project under your control.
• Needless to say, strong social and interpersonal skills are required for this role.
• Your work will be incredibly important to maintain and improve Apple's most critical cloud services.

Minimum Qualifications

• 12+ years of engineering program managers in the cloud infrastructure domain, specifically observability and cloud storage focus areas.
• Strong background in software delivery, and services infrastructure engineering
• Proficient in software development processes (SDLC), and comfortable with various project management methodologies
• Experience with risk analysis as well as developing, prioritizing and leading the roadmap
• Bachelors Degree in Computer Science / Engineering or deep relevant industry experience

Preferred Qualifications

• Prior engineering, infrastructure, or software development program management experience for Site Reliability Engineering / DevOps strongly preferred.
• Excellent written & verbal communication skills, along with polished presentation skills
• Self-motivated and proactive with proven creative & critical thinking capabilities
• Expertise in coordination & participation in requirements gathering and design brainstorming sessions
• Experience leading multiple complex projects simultaneously
• A history of leadership, decision making, negotiation skills, and ability to influence partners without direct authority
• Proven record in defining processes, developing metrics and executing on them while driving program maturity and process optimization

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $196,900 and $296,000, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple's workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.