Sr Engineering Ops Manager

CBRE, Inc.; New York (NY); On-site; USD 120,000 - 170,000; Full time

Job summary

CBRE Group, Inc. is seeking a Senior Engineering Ops Manager to lead and coordinate mechanical and electrical operations across a portfolio of facilities.

You will direct a team, drive reliability and performance, and ensure alignment with CBRE standards and client requirements. This role oversees global engineering operations for multiple regions, manages projects with contractors, and mentors staff while developing budgets and long-term strategic plans.

Qualifications

• Bachelor's degree preferred; alternative experience considered.
• Engineering body membership preferred.
• 3–5 years relevant experience.
• Strong leadership and coaching capabilities.
• Experience with staffing, training and performance appraisals.
• Excellent client relationship skills and MS Office proficiency.

Responsibilities

• Lead Facilities Engineering & Critical Infrastructure strategy.
• Oversee engineering operations across US, Canada, and South America.
• Manage MEP projects with third-party engineers/contractors.
• Supervise staff, conduct evaluations and coaching.
• Coordinate daily team activities and schedules.
• Manage contractors and maintenance operations.
• Develop annual operating budgets and forecast O&M costs.
• Schedule maintenance in line with customer requirements.

Skills

Leadership

Team management

Client relations

Staffing & development

Communication

MS Office

Analytical thinking

Organizational skills

Education

Bachelor's degree or equivalent

Engineering body membership (CIBSE/IEE)

Job description

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role:

As a CBRE Sr. Engineering Ops Manager, you will manage a team responsible for implementing, coordinating, and managing all mechanical and electrical operations for a facility, campus, or portfolio of buildings.

This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You’ll Do:

• Lead Facilities Engineering & Critical Infrastructure, responsible for strategy, reliability, resilience, and operational performance of mission-critical infrastructure
• Manage engineering operations across the US, Canada, and South America, ensuring aligned strategic management across all operating regions
• Develop and execute the long-term critical infrastructure strategy aligned with business growth and technology requirements.
• Oversee all MEP projects and coordinate with the appropriate third-party engineers and contractors to execute such projects.
• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Assist team with difficult operations and maintenance issues.
• Manage contractors, subcontractors and engineers on entire maintenance aspect.
• Supervise and oversee the daily operation of facility controls and asset management systems.
• Establish bidding procedures as required for contract maintenance activities.
• Develop annual operating budgets. Evaluate, forecast, and manage operations and maintenance costs for multiple locations.
• Schedule maintenance activities complying with customer operational requirements.
• Integrate with clients for reconfiguration, changes and operational requirements
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity.
• Improve and change existing methods, processes and standards within job discipline.

What You’ll Need:

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Membership of an Engineering related professional body i.e. CIBSE/ IEE preferred.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• Excellent client relationship skills.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.