Sr. Engineer, Operations

Danfoss; Ames (IA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Promote from within and support learning

Flexibility and autonomy at work

Inclusive work environment

13th salary and annual bonus

Job summary

Danfoss is seeking a Sr. Operations Engineer for their Ames, Iowa facility. In this role, you will lead manufacturing and service operations, drive process improvements, and support the launch of new hybrid and electric drivetrain products.

You will utilize Lean methodologies to enhance operational efficiency, oversee customer claims, and ensure quality control across engineering changes. Join us to contribute to creating a diverse, inclusive work environment with growth opportunities.

Qualifications

• 6+ years of experience in a manufacturing environment.
• Proven track record of improving processes using Lean methodologies.
• Experience troubleshooting and resolving complex issues.

Responsibilities

• Design and continuously improve manufacturing processes using Lean tools.
• Collaborate with design teams for new product introductions.
• Provide technical support to customers, resolving issues remotely and on-site.

Skills

Lean methodologies

Technical customer support

Strong communication skills

Education

Bachelor’s degree in Engineering or related technical field

Tools

2D and 3D CAD software (AutoCAD, Creo, SolidWorks)

Job description

Impact You'll Make

We are looking for a Sr. Operations Engineer to lead and shape manufacturing, quality, and service operations at our Ames, Iowa facility. You will drive process improvements, ensure operational excellence, and support the launch of new hybrid and electric drivetrain products.

Key Responsibilities

• Design, implement, and continuously improve manufacturing processes using Lean tools to boost efficiency, quality, and safety.
• Act as the engineering lead for new product introductions, collaborating with design teams to ensure new products launch seamlessly into production.
• Provide direct technical support to customers, resolving issues remotely and on‑site.
• Manage the entire customer claim process, from initial communication to hands‑on analysis and reporting to identify root causes and prevent future issues.
• Drive our quality culture by developing process controls, analyzing supplier performance, and ensuring all engineering changes are implemented flawlessly.

Qualifications

• Bachelor’s degree in Engineering or related technical field and 6+ years of experience in a manufacturing environment.
• Proven track record of improving processes using Lean methodologies (Value Stream Mapping, Kaizen, Root Cause Analysis).
• Proficiency with 2D and 3D CAD software such as AutoCAD, Creo, or SolidWorks.
• Experience in technical customer support, troubleshooting and resolving complex issues.
• Strong communication skills in English, with the ability to explain complex technical concepts clearly.

Benefits

• Promote from within and support your learning with mentoring, training, and access to global opportunities.
• Flexibility, autonomy, and support to work at a healthy work‑life balance.
• Inclusive work environment respecting and valuing all backgrounds.
• Benefits such as 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.