Sr. Engineer, Exchange & Microsoft 365 Platforms (Hybrid - Seattle, WA)
Nordstrom, Inc.
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Benefits offered by this job
Job summary
Nordstrom, Inc. seeks a Senior Engineer to own the Microsoft 365, Exchange Online, and Azure platforms. You will lead automation, security, and architecture for messaging and collaboration across Nordstrom’s estate.
You will mentor teammates, drive scalable workflows, and partner with security to safeguard identities and access. Hybrid work in Seattle requires in-office presence four days weekly.
Qualifications
- 5+ years of experience managing Microsoft 365 services and Exchange Online.
- Hands-on Exchange Online/Server administration including hybrid coexistence.
- Experience with Azure AD/Entra ID and identity governance.
- Proficiency writing PowerShell scripts and automations.
- Familiarity with Graph API for tenant automation and reporting.
Responsibilities
- Automate mailbox operations, tenant configuration, and reporting at scale using PowerShell and Graph API.
- Build automation pipelines with Azure Automation Runbooks, Power Automate, and Logic Apps.
- Maintain automation code in GitHub and document libraries for reuse.
- Administer Microsoft 365 workloads (Teams, SharePoint/OneDrive) and licensing.
- Configure security, retention policies, and compliance features in M365/Azure.
- Architect and operate Exchange Online and hybrid mail flow, with DNS/email authentication posture.
- Lead technical direction for Exchange, M365, and Azure identity across Nordstrom.
Skills
Tools
Job description
A Senior Engineer is a key member of the Nordstrom Technology organization, applying engineering principles to design, build, and maintain technology products and solutions that drive amazing customer and employee experiences. As a Senior Engineer on the Productivity and Collaboration team, you will own the architecture, administration, and automation of Nordstrom's Microsoft 365 and Azure platforms, with an emphasis on Exchange Online messaging infrastructure. You will act as a subject matter expert and technical leader across the Microsoft 365 suite, including Exchange, Teams, and SharePoint/OneDrive, along with the underlying Azure identity and infrastructure that supports them. You bring deep hands-on expertise administering Exchange Online/Server and hybrid mail flow, strong command of Azure AD/Entra ID and Azure automation, and the scripting skills to build automation that scales rather than one-off fixes. This role is offered as hybrid in Seattle, WA. Candidates must be available to work in office at the Nordstrom corporate headquarters a minimum of 4 days/week to be considered for this position.
Automation & Tooling
- Write PowerShell scripts and Microsoft Graph API automation for mailbox operations, tenant configuration, and reporting at scale
- Build and maintain automation pipelines using Azure Automation Runbooks, Power Automate, and Azure Logic Apps to reduce manual, repetitive operational tasks
- Maintain automation code in source control (GitHub), apply code review practices, and document libraries for team reuse
Microsoft 365 Platform Administration
- Implement and support Microsoft 365 workloads including Teams and SharePoint/OneDrive, alongside Exchange
- Administer O365 licensing (SKU assignment, Volume Licensing, Enterprise Agreements) and manage the full suite of Microsoft Admin Centers
- Configure and maintain O365 security and compliance features, including DLP and retention policies
Exchange & Mail Flow Engineering
- Architect, design, implement, and operate Exchange Online and hybrid Exchange environments, including mail flow, transport rules, connectors, and message routing across on-premises and cloud
- Administer Exchange Online Protection (EOP) policies, anti-spam and anti-malware controls, and mail flow security baselines
- Own DNS-based email authentication posture (SPF, DKIM, DMARC) and SMTP fundamentals, driving alignment and enforcement across all sending domains
- Perform message tracing and mail flow troubleshooting for complex, multi-hop delivery issues, engaging Microsoft support when needed
Azure Infrastructure & Identity
- Manage Azure subscriptions, Azure Automation accounts, and Azure admin roles supporting messaging and collaboration workloads
- Administer Active Directory and Azure AD/Entra ID synchronization, hybrid identity, and Conditional Access policies as they relate to Exchange and M365 access
- Partner with Security on identity governance (e.g., Proofpoint), app registration review, and least-privilege access to mail-connected applications
- Apply knowledge of load balancers, certificates, and authentication protocols to keep hybrid messaging infrastructure healthy and secure
Security, Compliance & Operations
- Participate in compliance and security reviews for Exchange, M365, and Azure-hosted messaging services
- Work closely with internal teams to build security, reliability, and scalability into the M365/Azure architecture
- Provide operational support and monitoring using platforms such as New Relic
- Engage in an on-call rotation to support critical messaging and collaboration services
Technical Leadership & Collaboration
- Serve as the team's subject matter expert for Exchange, Microsoft 365, and Azure identity/infrastructure
- Coordinate with partner technology teams and business units across Nordstrom to solve complex integrations and unlock new messaging, identity, and collaboration capabilities across Nordstrom
- Partner with the team's manager and program manager to define and execute team vision and roadmaps
- Write and contribute to project plans, runbooks, and team documentation
- Provide mentorship and technical coaching to team members on Exchange, M365, and Azure engineering best practices
- 5+ years of experience managing Microsoft 365 services, with deep, hands-on expertise in Exchange Online and hybrid Exchange
- Expert experience with Exchange Online/Server administration, including mail flow, transport rules, EOP, and hybrid coexistence
- Experience administering other Microsoft 365 workloads, including Teams and SharePoint/OneDrive
- Experience with Azure subscriptions, Azure Automation accounts, and Azure admin roles
- Experience managing Active Directory and Azure AD/Entra ID synchronization
- Experience with O365 security and compliance features, including DLP and retention policies
- Proficiency writing PowerShell scripts and working with Microsoft Graph for messaging and tenant automation
- Working knowledge of SMTP, DMARC, DKIM, SPF, and DNS
- Understanding of load balancers, certificates, and authentication as they apply to hybrid messaging infrastructure
- Experience managing Microsoft Volume Licenses, Enterprise Agreements, and Reservations
- Experience with a secure email gateway (e.g., Proofpoint) for phishing and threat protection as a complement to Exchange/EOP
- Experience with hybrid cloud infrastructure (Azure/AWS)
- Exposure to ITSM platforms (ServiceNow, Jira) for change management and incident workflows
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. We’ve got you covered…
- Medical/Vision
- Dental
- Retirement
- Paid Time Away
- Life Insurance
- Disability
- Merchandise Discount
- EAP Resources
- 401k
- medical/vision/dental/life/disability insurance options
- PTO accruals
- Holidays
- and more
Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
This position may be eligible for performance-based incentives/bonuses.
A few more important points… The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
Nordstrom keeps job postings open for at least one day after the posting date.
© 2026 Nordstrom, Inc
We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!
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