Sr. Engineer, Exchange & Microsoft 365 Platforms (Hybrid - Seattle, WA)
Nordstrom
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Benefits offered by this job
Job summary
Nordstrom seeks a Senior Engineer on the Productivity and Collaboration team to own architecture, administration, and automation of Microsoft 365 and Azure platforms, with emphasis on Exchange Online messaging infrastructure.
You will lead Microsoft 365 workload administration, automate at scale, and guide hybrid mail flow and security practices across Nordstrom’s environment. This role is hybrid in Seattle and requires in-office presence four days per week.
Qualifications
- 5+ years of experience managing Microsoft 365 services, with deep, hands-on expertise in Exchange Online and hybrid Exchange.
- Experience administering Exchange Online/Server, including mail flow and EOP.
Responsibilities
- Write PowerShell scripts and Graph API automation for mailbox operations, tenant configuration, and reporting at scale.
- Build and maintain automation pipelines using Azure Automation Runbooks, Power Automate, and Azure Logic Apps to reduce manual tasks.
- Administer Exchange Online/Hybrid environments, mail flow, rules, and routing across on-premises and cloud.
- Manage Azure subscriptions, Azure Automation accounts, and Azure admin roles.
- Administer Active Directory and Azure AD/Entra ID synchronization for hybrid identity.
- Configure security/compliance features like DLP and retention policies in M365.
- Lead technical collaboration and mentorship on Exchange, M365, and Azure engineering best practices.
Skills
Tools
Job description
A Senior Engineer is a key member of the Nordstrom Technology organization, applying engineering principles to design, build, and maintain technology products and solutions that drive amazing customer and employee experiences. As a Senior Engineer on the Productivity and Collaboration team, you will own the architecture, administration, and automation of Nordstrom's Microsoft 365 and Azure platforms, with an emphasis on Exchange Online messaging infrastructure.
A Senior Engineer is a key member of the Nordstrom Technology organization, applying engineering principles to design, build, and maintain technology products and solutions that drive amazing customer and employee experiences. As a Senior Engineer on the Productivity and Collaboration team, you will own the architecture, administration, and automation of Nordstrom's Microsoft 365 and Azure platforms, with an emphasis on Exchange Online messaging infrastructure.
You will act as a subject matter expert and technical leader across the Microsoft 365 suite, including Exchange, Teams, and SharePoint/OneDrive, along with the underlying Azure identity and infrastructure that supports them. You bring deep hands‑on expertise administering Exchange Online/Server and hybrid mail flow, strong command of Azure AD/Entra ID and Azure automation, and the scripting skills to build automation that scales rather than one‑off fixes.
This role is offered as hybrid in Seattle, WA. Candidates must be available to work in office at the Nordstrom corporate headquarters a minimum of 4 days/week to be considered for this position.
- Write PowerShell scripts and Microsoft Graph API automation for mailbox operations, tenant configuration, and reporting at scale
- Build and maintain automation pipelines using Azure Automation Runbooks, Power Automate, and Azure Logic Apps to reduce manual, repetitive operational tasks
- Maintain automation code in source control (GitHub), apply code review practices, and document libraries for team reuse
- Implement and support Microsoft 365 workloads including Teams and SharePoint/OneDrive, alongside Exchange
- Administer O365 licensing (SKU assignment, Volume Licensing, Enterprise Agreements) and manage the full suite of Microsoft Admin Centers
- Configure and maintain O365 security and compliance features, including DLP and retention policies
- Architect, design, implement, and operate Exchange Online and hybrid Exchange environments, including mail flow, transport rules, connectors, and message routing across on‑premises and cloud
- Administer Exchange Online Protection (EOP) policies, anti‑spam and anti‑malware controls, and mail flow security baselines
- Own DNS‑based email authentication posture (SPF, DKIM, DMARC) and SMTP fundamentals, driving alignment and enforcement across all sending domains
- Perform message tracing and mail flow troubleshooting for complex, multi‑hop delivery issues, engaging Microsoft support when needed
- Manage Azure subscriptions, Azure Automation accounts, and Azure admin roles supporting messaging and collaboration workloads
- Administer Active Directory and Azure AD/Entra ID synchronization, hybrid identity, and Conditional Access policies as they relate to Exchange and M365 access
- Partner with Security on identity governance (e.g., Proofpoint), app registration review, and least‑privilege access to mail‑connected applications
- Apply knowledge of load balancers, certificates, and authentication protocols to keep hybrid messaging infrastructure healthy and secure
- Participate in compliance and security reviews for Exchange, M365, and Azure‑hosted messaging services
- Work closely with internal teams to build security, reliability, and scalability into the M365/Azure architecture
- Provide operational support and monitoring using platforms such as New Relic
- Engage in an on‑call rotation to support critical messaging and collaboration services
- Serve as the team's subject matter expert for Exchange, Microsoft 365, and Azure identity/infrastructure
- Coordinate with partner technology teams and business units across Nordstrom to solve complex integrations and unlock new messaging, identity, and collaboration capabilities across Nordstrom
- Partner with the team's manager and program manager to define and execute team vision and roadmaps
- Write and contribute to project plans, runbooks, and team documentation
- Provide mentorship and technical coaching to team members on Exchange, M365, and Azure engineering best practices
- 5+ years of experience managing Microsoft 365 services, with deep, hands‑on expertise in Exchange Online and hybrid Exchange
- Expert experience with Exchange Online/Server administration, including mail flow, transport rules, EOP, and hybrid coexistence
- Experience administering other Microsoft 365 workloads, including Teams and SharePoint/OneDrive
- Experience with Azure subscriptions, Azure Automation accounts, and Azure admin roles
- Experience managing Active Directory and Azure AD/Entra ID synchronization
- Experience with O365 security and compliance features, including DLP and retention policies
- Proficiency writing PowerShell scripts and working with Microsoft Graph for messaging and tenant automation
- Working knowledge of SMTP, DMARC, DKIM, SPF, and DNS
- Understanding of load balancers, certificates, and authentication as they apply to hybrid messaging infrastructure
- Experience managing Microsoft Volume Licenses, Enterprise Agreements, and Reservations
- Experience with a secure email gateway (e.g., Proofpoint) for phishing and threat protection as a complement to Exchange/EOP
- Experience with hybrid cloud infrastructure (Azure/AWS)
- Exposure to ITSM platforms (ServiceNow, Jira) for change management and incident workflows
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job‑related knowledge, skills, and experience.
$142,000.00 - $220,500.00 Annual
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
This position may be eligible for performance‑based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all‑inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
Nordstrom keeps job postings open for at least one day after the posting date.
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