Sr. eCommerce Analyst, Amazon

Apex Tool Group, LLC; Huntersville (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Apex Tool Group, LLC is seeking a Senior eCommerce Analyst for the Amazon account to support a major retail partnership. You will work with Account Management, Sales, Finance, and Supply Chain to optimize profitability and performance on Amazon.

You will develop dashboards, analyze sales trends, forecast, and provide recommendations to improve availability and margins. The role emphasizes cross-functional collaboration and data-driven decision-making in a fast-paced environment.

Qualifications

• Bachelor’s degree in a related field required.
• 3–5 years in eCommerce, sales ops, retail, analytics or related function; Amazon experience required.
• Advanced Excel skills with large datasets, pivots, lookups, and financial analyses.
• Strong analytical and problem-solving ability to translate data into actionable business insights.
• Excellent written and verbal communication for cross-functional collaboration.
• Experience with Amazon Vendor Central/Seller Central preferred.

Responsibilities

• Manage day-to-day Amazon business operations with cross-functional teams to drive profitable growth.
• Analyze Amazon sales, profitability, traffic, conversion, inventory, pricing and operational performance.
• Develop recurring reports, dashboards, and scorecards with KPIs for visibility and actions.
• Forecasting, planning, and performance management using historical trends and promotions.
• Monitor inventory health, fill rates, and PO performance to prevent stockouts or delays.
• Support pricing strategy and cost-to-serve analysis across Amazon.
• Prepare weekly, monthly, and quarterly business reviews with insights and actions.
• Assist with new product launches and assortment planning with cross-functional teams.

Skills

Amazon experience

Advanced Excel

Data analysis

Cross-functional collaboration

Education

Bachelor's degree in Business/Marketing/Finance/Economics/Analytics/Supply Chain

Tools

Excel

Amazon Vendor Central

Amazon Seller Central

Job description

Apex Tool Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

The Blueprint (Role Profile)

The Senior eCommerce Analyst, Amazon is a customer-facing sales operations role that sits on our Amazon Account Management team. You’ll be a key member of the team supporting one of our largest retail partners.

The Build (Responsibilities)

• Support the day-to-day management of the Amazon business, partnering with Account Management, Sales, Finance, Supply Chain, Brand, Product, Marketing, and other cross-functional teams to drive profitable growth.
• Analyze Amazon sales, profitability, traffic, conversion, inventory, pricing, and operational performance to identify trends, risks, and growth opportunities.
• Develop and maintain recurring business reporting, dashboards, and scorecards that provide visibility into key account KPIs and translate data into actionable recommendations.
• Support forecasting, annual planning, and ongoing performance management by analyzing historical trends, promotional activity, inventory availability, and other business drivers.
• Monitor product availability, inventory health, purchase orders, fill rates, and other operational metrics, proactively identifying issues that could impact sales or customer experience.
• Analyze pricing and competitive activity across Amazon and the broader retail marketplace, identifying changes that may affect sales, profitability, or product availability.
• Support Amazon profitability management by evaluating product-level economics, fees, freight, trade investment, and other cost-to-serve drivers.
• Partner with the Amazon Account Management team to prepare weekly, monthly, and quarterly business reviews, including performance analysis, opportunity sizing, and recommended actions.
• Support promotional planning and post-event analysis, measuring incremental sales, profitability, and return on investment.
• Working in close collaboration with Brand, Marketing, and Product teams, assist with new product launches and assortment initiatives, coordinating item setup, content readiness, inventory, forecasting, and performance tracking.
• Identify and resolve operational issues impacting the Amazon business, including ANDON cord alerts, compliance violations, catalog defects, supply chain constraints, and underperforming products, partnering cross-functionally to develop and execute corrective action plans.
• Conduct ad hoc analyses to answer critical business questions and support negotiations, investment decisions, assortment changes, and other account initiatives.
• Maintain a strong understanding of Amazon's systems, processes, programs, and evolving retail model, becoming a subject-matter resource for the broader organization.
• Build effective working relationships with Amazon counterparts and internal stakeholders, providing timely analysis and operational support to help the account team execute against its priorities.
• Identify opportunities to automate reporting, streamline processes, and improve the quality and speed of decision-making across the Amazon business.

The Toolbox (Qualifications)

• Bachelor’s degree in Business, Marketing, Finance, Economics, Analytics, Supply Chain, or a related field.
• 3-5 years of experience in eCommerce, sales operations, retail, category management, analytics, finance, or a related commercial function. Amazon experience is required.
• Strong analytical and problem-solving skills with the ability to translate complex data into clear business insights and recommended actions.
• Advanced proficiency in Microsoft Excel, including experience working with large datasets, pivot tables, lookups, and financial or commercial analyses.
• Strong business and financial acumen, with an understanding of sales, margin, pricing, inventory, forecasting, and other key commercial performance drivers.
• Excellent written and verbal communication skills, including the ability to communicate analytical findings clearly to both technical and non-technical stakeholders.
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Experience working with Amazon Vendor Central, Seller Central, Amazon Retail Analytics, or similar retailer platforms preferred.
• Experience within consumer products, durable goods, retail, or an omnichannel environment preferred.

At Apex Tool Group (www.apextoolgroup.com), we build innovation. Each day, our associates strive to find new and exciting ways to help our customers solve their most complex challenges. By harnessing our global resources, unprecedented insights and spirit for service, we build more than just tools for the jobsite – we help build the future.

ATG is a global manufacturer of hand and power tools, tool storage and accessories, chain, and electronic soldering solutions with more than $1.2 billion in annual revenues. Our 6,700 associates around the world have built powerhouse brands like GEARWRENCH®, SATA®, Crescent®, Cleco®, Weller® and APEX®. Our brands are trusted by the professional trades and DIY enthusiasts alike. With our roots dating back to the 1800’s, our tools have driven technological advancements that drive efficiency, speed and safety for customers in a broad range of commercial and consumer markets.

As part of the ATG team, you will move fast, think globally, learn from your colleagues and grow your career. You’ll enjoy competitive benefits, a healthy work/life balance and have opportunities to give back to the communities we serve.

Our six core values - Customers Come First, Integrity in All We Do, Continuous Improvement, Innovation for Growth, Passion to Succeed and Best Talent, One Team - drive our daily decisions. Connect with us on social media to learn more – Facebook, Instagram, LinkedIn and Twitter.

If your goal is to work where finding a better way never ends and your ideas become reality, join us and say #WeBuildATG!