We are seeking a detail-oriented Documentation Technician II to support site operations through the creation, maintenance, implementation, and archival of quality documentation within a GMP manufacturing environment.
This position will be responsible for managing documentation such as Change Orders, SOPs, Batch Records, Work Instructions, Validation Packages, Engineering Change Requests, and controlled documents. The role will work closely with manufacturing, quality, laboratory, engineering, and other site functions to ensure documentation is accurate, compliant, properly routed, and maintained according to established procedures.
Key Responsibilities
- Create, edit, coordinate, route, implement, and archive Change Orders, SOPs, Work Instructions, Batch Records, and related documentation.
- Create and issue Batch Record packages through the Document Management System (DMS).
- Maintain the documentation library, including validation packages, batch records, logbooks, and controlled records.
- Perform administrative reviews of validation packages and change orders for compliance with local SOPs.
- Review change control requests and track associated documentation and validation changes.
- Communicate with change initiators to ensure documentation packages are complete and accurate.
- Implement approved documents and change orders within the plant document management system.
- Coordinate logbook management activities.
- Receive, review, and distribute new and revised corporate policies, procedures, and specifications.
- Coordinate the biennial review process for controlled documents.
- Coordinate local and off-site records management and document storage activities.
- Assist with writing and revising Standard Operating Procedures.
- Ensure timely creation and delivery of manufacturing, laboratory, quality, and schedule-related documentation.
- Follow all cGMP requirements, SOPs, and plant policies/procedures.
- Participate in process improvement and problem-solving activities.
- Support cross-training and knowledge-sharing activities as needed.
- Perform other related duties as assigned.
Required Qualifications
- Associate degree from an accredited college or university.
- At least 1 year of applicable experience.
- OR a High School Diploma with 3+ years of quality or production-related experience in a GMP environment.
- Strong knowledge of document control and quality documentation practices.
- Experience working with Microsoft Office, including Word, Excel, Outlook, and/or database applications.
- Strong written and verbal English communication skills.
- Excellent attention to detail, particularly when reviewing multi-page documents.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical and critical-thinking skills.
- Ability to work effectively with cross-functional teams.