Sr. Director, Technical Program Management (Associate Experience Tech)

Capital One; Richmond (VA); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Performance-based incentives

Comprehensive health benefits

Financial wellness programs

Job summary

Capital One is seeking a Sr. Director, Technical Program Management in Richmond, Virginia. In this role, you'll lead programs that deliver on critical business goals while collaborating with diverse teams. This position requires a minimum of 9 years' experience managing technical programs and expertise in cloud computing, especially AWS.

The ideal candidate will have strong cross-functional collaboration skills and a background in data-intensive solutions. Capital One provides an inclusive benefits package and is committed to non-discrimination.

Qualifications

• At least 9 years of experience managing technical programs.
• Experience designing and building data-intensive solutions using distributed computing.
• 5+ years of experience with cloud computing services/architecture, preferably AWS.

Responsibilities

• Lead technical programs collaborating with cross-functional teams.
• Conduct discussions with senior leadership to guide technology-based decisions.
• Drive execution and accountability across product, engineering, design, and data science.

Skills

Technical program management

Cross-functional collaboration

Cloud computing (AWS)

Agile delivery

Data-intensive solutions

Education

Bachelor's Degree in relevant field

MBA or Master's Degree (Computer Science/Software Engineering)

Job description

Sr. Director, Technical Program Management (Associate Experience Tech)

Are you interested in leading programs that deliver on critical business goals and build large‑scale products & platforms?

Our Program Delivery Office (PDO) team within Associate Experience Technology seeks a dynamic Senior Director of Technical Program Management to drive key strategic programs, collaborate with internal and external stakeholders, and expand the TPM discipline.

Key Responsibilities

• Lead technical programs that deliver business or technical vision, collaborating with cross‑functional teams to secure commitments and unblock teams to deliver impact.
• Pave the way for an expanding TPM discipline, leveraging industry knowledge to mentor and grow the TPM practice.
• Conduct technology‑focused discussions with senior leadership, providing insights and recommendations that guide technology‑based decisions.
• Simplify technical complexity to drive well‑educated decisions across product, engineering, design, and data science representatives.
• Maintain deep focus on execution, follow‑through, accountability, and results.
• Excellent communication and collaboration skills; exceptional problem‑solving and influencing skills.
• Quantitative approach to problem solving and a collaborative implementer of holistic solutions; a systems thinker.
• Exceptional cross‑team collaboration, working across different functions and reporting boundaries to get the job done.
• Highly tuned emotional intelligence, good listening ability, and deep seated empathy for teams and partners.

Basic Qualifications

• Bachelor's Degree.
• At least 9 years of experience managing technical programs.

Preferred Qualifications

• 9+ years of experience designing and building data‑intensive solutions using distributed computing.
• 5+ years of experience building distributed systems and highly available services using cloud computing services/architecture – preferably using AWS.
• 5+ years of experience building and leading an experienced TPM team.
• 5+ years of experience building highly scalable mobile products & platforms.
• 5+ years of experience with Agile delivery.
• 5+ years of experience delivering large and complex programs, owning the business or technical vision and collaborating with large cross‑functional teams to secure commitments and unblock teams.
• Experience building systems & solutions within a highly regulated environment.
• Bachelor's degree in a related technical field (Computer Science, Software Engineering).
• MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well‑being. This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI).

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.