Senior Manager, Technical Program Manager AI / ML

Capital One; Cambridge (MA); On-site; USD 193,000 - 220,300; Full time

Benefits offered by this job

Comprehensive health benefits

Performance-based incentives

Inclusive work environment

Financial well-being support

Job summary

An innovative financial institution seeks a Senior Manager of Technical Program Management to lead the development of scalable platforms that enhance customer experiences. This role requires a strong technical background, exceptional problem-solving skills, and the ability to collaborate across various teams. You will be pivotal in shaping the future of banking by leveraging cutting-edge technology and fostering a culture of excellence within the organization. If you're passionate about driving impactful solutions and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• 5+ years managing technical programs with a strong technical background.
• Experience in building data-intensive solutions and distributed systems.

Responsibilities

• Lead programs to build scalable platforms for enhanced customer experiences.
• Drive cross-functional collaboration to achieve business impact.

Skills

Technical Program Management

Problem Solving

Collaboration

Communication

Emotional Intelligence

Education

Bachelor's degree

Bachelor's degree in Computer Science or Software Engineering

Tools

AWS

Agile Methodologies

Job description

Senior Manager, Technical Program Manager AI / ML

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

About Capital One: At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in.

About the team: As a Senior Manager of Technical Program Management (TPM) on Capital One’s Enterprise product & platform organization, we’re looking for someone that can help us build solid platforms on mobile and web surfaces that will help Capital One customers to have incredible experiences. The platforms are the foundational blocks on which Capital One’s various lines of businesses (like credit card, retail banking, auto finance) will build delightful experiences for our customers.

In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

Our TPM Sr. Managers have:

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
• Exceptional communication and collaboration skills.
• Excellent problem solving and influencing skills.
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker.
• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives.
• Deep focus on execution, follow-through, accountability, and results.
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners.

Basic Qualifications:

• Bachelor's degree.
• At least 5 years of experience managing technical programs.

Preferred Qualifications:

• 5+ years of experience designing and building data-intensive solutions using distributed computing.
• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS.
• 3+ years experience building highly scalable mobile products & platforms.
• 3+ years of experience with Agile delivery.
• 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact.
• Experience in building systems & solutions within a highly regulated environment.
• Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering).

Salary Information:

The minimum and maximum full-time annual salaries for this role are listed below, by location:

• Cambridge, MA: $193,000 - $220,300
• McLean, VA: $193,000 - $220,300
• New York, NY: $210,500 - $240,300
• Plano, TX: $175,500 - $200,300
• Richmond, VA: $175,500 - $200,300
• San Francisco, CA: $210,500 - $240,300
• San Jose, CA: $210,500 - $240,300

Candidates hired to work in other locations will be subject to the pay range associated with that location.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.