Sr. Director, Technical Program Management

ITSMF; New York (NY); On-site; USD 294,000 - 336,000; Full time

Job summary

Capital One is seeking a Sr. Director, Technical Program Management to lead end-to-end enterprise platform initiatives and scale large-scale products across the organization.

You will mentor TPM leaders, establish best practices, and collaborate with cross-functional teams to communicate delivery status and risk at the executive level.

Qualifications

• Bachelor's degree in a technical field.
• 9+ years of experience managing technical programs.
• Experience designing and building distributed systems.
• Experience leading teams across multiple domains.
• MBA or advanced technical degree is preferred.
• Familiarity with cloud architectures; AWS preferred.

Responsibilities

• Drive end-to-end strategic roadmap for enterprise platforms.
• Own executive communications on delivery status and risk.
• Establish and scale TPM governance frameworks and OKR-based models.
• Influence investment prioritization for long-term agility, resilience and cost efficiency.
• Mentor TPM leaders and foster a high-performance culture.

Skills

Distributed computing

SOA

Cloud computing

TPM leadership

Agile delivery

Executive communications

Cross-functional leadership

Data-heavy solutions

Leadership at scale

Problem solving

Education

Bachelor's degree

MBA or Master’s degree

Tools

AWS

Job description

Sr. Director, Technical Program Management

Do you love driving complex technical initiatives and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program Manager, you’ll have the opportunity to be on the forefront of driving major technical transformations and scaling platform capabilities across Capital One.

About the Team:

Our team focuses on developer experience, tooling, and infrastructure. We are an engineering-driven organization that acts as a force multiplier for more than 6,000 engineers. The kinds of problems we solve at that scale almost always end up solving for all Capital One engineers. We work hand-in-hand with stakeholders and sister organizations across the company to ensure we have alignment on both what to build and how to build. One of the most exciting aspects about our organization, in particular, is that we are an innovation incubator in a lot of ways. We are looking for a strong technical leader and problem solver to directly influence strategy and impact in this space.

What You’ll Do:

As a Sr. Director of Technical Program Management (TPM), we’re looking for someone that can help us lead programs that deliver on critical business goals and build large scale products & platforms that will help Capital One customers have incredible experiences.

In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

• Drive the end-to-end strategic roadmap for enterprise platforms, ensuring modernization, scalability, and alignment with business growth priorities
• Own executive communications on delivery status, program risk and long-term architectural decisions to drive enterprise-wide technology alignment
• Establish and scale TPM best practices, governance frameworks, and OKR-based performance models that are adopted across multiple domains
• Influence investment prioritization and ensure that platform decision optimize for long-term agility, resilience and cost efficiency
• Mentor and develop TPM leaders, fostering a high-performance culture focused on technical excellence and delivery accountability

Basic Qualifications:

• Bachelor's degree in a technical field
• At least 9 years of experience managing technical programs

Preferred Qualifications:

• 9+ years of experience designing and building solutions using distributed computing or service oriented architecture (SOA)
• 5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 5+ years of building & leading experienced TPM team or impacting multiple organizations as an IC
• 5+ years experience building highly scalable products & platforms
• 5+ years of experience with Agile delivery
• 5+ years years experience delivering large and complex programs - where you contribute to the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• MBA or Master's Degree in a related technical field (Computer Science, Software Engineering)
• At least 10 years of experience designing and building data-intensive solutions using distributed computing
• 5+ years of experience leading software engineering teams
• Experience partnering with technology peers responsible for data architecture and distributed computing infrastructure/platforms
• Ability to communicate complex technical concepts clearly to a variety of audiences
• Industry impact through conference presentations, papers, blog posts, open source contributions, or patents
• Ability to attract and develop high-performing software engineers with an inspiring leadership style
• Experience establishing TPM operating models or scaling TPM disciplines across multiple product lines

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $269,600 - $307,700 for Sr. Director, Technical Program Management

New York, NY: $294,100 - $335,700 for Sr. Director, Technical Program Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).