Sr. Director, Technical Program Management

Capital One; New York (NY); On-site; USD 294,000 - 336,000; Full time

Job summary

Capital One is seeking a Senior Director of Technical Program Management in New York to lead programs delivering critical business goals and scalable platforms. You will champion a growing TPM discipline, drive the strategic roadmap, and mentor TPM leaders while aligning with regulatory and security requirements.

The role emphasizes executive communication, architecture decisions, and governance, with broad impact across multiple domains.

Qualifications

• Bachelor's degree in a technical field is required.
• 9+ years managing technical programs is required.
• Experience with distributed computing or SOA is required.
• 5+ years building distributed systems and highly available services in the cloud (AWS).
• 5+ years leading TPM teams or impacting multiple organizations as an IC.
• 5+ years delivering large and complex programs.
• Experience in regulated environments.
• MBA or Masters in a related field is preferred.
• 10+ years designing data-intensive distributed solutions.
• 5+ years leading software engineering teams.
• Experience partnering with data architecture and distributed computing infra.
• Ability to explain complex concepts clearly.
• Industry impact via talks, papers, or open source.

Responsibilities

• Lead end-to-end strategic roadmap for enterprise platforms and drive modernization.
• Own executive communications on delivery status, risk and long-term architecture.
• Establish TPM governance, best practices, and OKR-based performance models.
• Influence investment priorities for long-term agility, resilience and cost efficiency.
• Mentor TPM leaders and foster a high-performance delivery culture.
• Collaborate with architecture, data, and cross-functional teams to land business impact.

Skills

Technical program mgmt

Distributed systems

Cloud architecture

Leadership

Agile delivery

Executive communications

Platform architecture

Data-intensive solutions

Regulatory environment

OKR governance

TPM leadership

Cross-functional collaboration

Mentoring TPMs

TPM operating models

Education

Bachelor's degree in a technical field

MBA or Master’s Degree in a related technical field

Tools

AWS

Job description

About the Team:

Our team focuses on developer experience, tooling, and infrastructure. We are an engineering-driven organization that acts as a force multiplier for more than 6,000 engineers.

What You’ll Do:

As a Sr. Director of Technical Program Management (TPM), we’re looking for someone that can help us lead programs that deliver on critical business goals and build large scale products & platforms that will help Capital One customers have incredible experiences. In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve. Drive the end-to-end strategic roadmap for enterprise platforms, ensuring modernization, scalability, and alignment with business growth priorities Own executive communications on delivery status, program risk and long-term architectural decisions to drive enterprise-wide technology alignment Establish and scale TPM best practices, governance frameworks, and OKR-based performance models that are adopted across multiple domains Influence investment prioritization and ensure that platform decision optimize for long-term agility, resilience and cost efficiency Mentor and develop TPM leaders, fostering a high-performance culture focused on technical excellence and delivery accountability

Basic Qualifications:

Bachelor's degree in a technical field

At least 9 years of experience managing technical programs

Preferred Qualifications:

9+ years of experience designing and building solutions using distributed computing or service oriented architecture (SOA)

5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS

5+ years of building & leading experienced TPM team or impacting multiple organizations as an IC

5+ years experience building highly scalable products & platforms

5+ years of experience with Agile delivery

5+ years years experience delivering large and complex programs - where you contribute to the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact

Experience in building systems & solutions within a highly regulated environment

MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering)

At least 10 years of experience designing and building data-intensive solutions using distributed computing

5+ years of experience leading software engineering teams

Experience partnering with technology peers responsible for data architecture and distributed computing infrastructure/platforms

Ability to communicate complex technical concepts clearly to a variety of audiences

Industry impact through conference presentations, papers, blog posts, open source contributions, or patents

Ability to attract and develop high-performing software engineers with an inspiring leadership style

Experience establishing TPM operating models or scaling TPM disciplines across multiple product lines

Salary & Compensation:

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $269,600 - $307,700 for Sr. Director, Technical Program Management New York, NY: $294,100 - $335,700 for Sr. Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Performance & Benefits:

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Application Information:

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Equal Opportunity & Discrimination Policy:

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.

Criminal Record Consideration:

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Accommodation & Support:

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

Corporate Information:

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.