Senior Director, Technical Program Management - FS Tech

Capital One; Plano (TX); On-site; USD 245,000 - 280,000; Full time

Job summary

Capital One seeks a Senior Director, Technical Program Management to lead complex, cross-functional initiatives across FS Tech. The role drives end-to-end strategy, modernization, and governance while mentoring TPM teams and aligning technical delivery with business goals.

In Plano, TX, the position requires deep experience in distributed systems, cloud-based solutions, and regulated environments, with a strong emphasis on executive communication and strategic impact.

Qualifications

• Basic qualification: Bachelor's degree in a technical field and at least 9 years of experience managing technical programs.
• Preferred qualifications include 9+ years building distributed systems, cloud usage (AWS), and leadership of TPM teams.
• Experience in regulated environments and end-to-end SDLC from conception to production support.

Responsibilities

• Lead programs that deliver on critical business goals and build large scale products and platforms.
• Drive end-to-end strategic roadmap and delivery for enterprise capabilities with modernization and scalability.
• Own executive communications on delivery status, risk, and architectural decisions.
• Establish and scale TPM best practices, governance, and OKR-based performance models.
• Mentor TPM leaders and influence investment prioritization for long-term agility and cost efficiency.
• Decompose complex problems into practical operational solutions.

Skills

Technical program management

Leadership

Strategic planning

Communication

Agile delivery

Cross-functional collaboration

Education

Bachelor's degree in a technical field

MBA or Master’s Degree in related technical field

Job description

Senior Director, Technical Program Management - FS Tech

Do you love driving complex technical initiatives and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program Manager, you’ll have the opportunity to be on the forefront of driving major technical transformations and scaling platform capabilities across Capital One.

What You’ll Do:

• Lead programs that deliver on critical business goals and build large scale products & platforms that will help Capital One customers have incredible experiences.
• Pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.
• Drive the end-to-end strategic roadmap and delivery for enterprise capabilities, ensuring modernization, scalability, and alignment with business growth priorities.
• Effect change management by implementing enterprise technology best practices through effective automation across the organization. This includes Cyber, Tech and Data risk initiatives to strengthen our well-managed posture and eliminate manual controls.
• Own executive communications on delivery status, program risk and long-term architectural decisions to drive enterprise-wide technology alignment.
• Establish and scale TPM best practices, governance frameworks, and OKR-based performance models that are adopted across multiple domains.
• Influence investment prioritization and ensure that platform decisions optimize for long-term agility, resilience and cost efficiency.
• Mentor and develop TPM leaders, fostering a high-performance culture focused on technical excellence and delivery accountability.
• Decompose complex problems into practical and operational solutions.
• Ensure the quality of technical design and implementation.

Basic Qualifications:

• Bachelor's degree in a technical field.
• At least 9 years of experience managing technical programs.

Preferred Qualifications:

• 9+ years of experience designing and building solutions using distributed computing or service oriented architecture (SOA).
• 5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS.
• 5+ years of experience building & leading experienced TPM team or impacting multiple organizations as an IC.
• 5+ years experience building highly scalable products & platforms.
• 5+ years of experience with Agile delivery.
• 5+ years experience delivering large and complex programs - where you contribute to the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact.
• Experience in building systems & solutions within a highly regulated environment.
• Experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support.
• MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering).
• At least 10 years of experience designing and building data-intensive solutions using distributed computing.
• 5+ years of experience leading software engineering teams.
• Experience partnering with technology peers responsible for data architecture and distributed computing infrastructure/platforms.
• Ability to communicate complex technical concepts clearly to a variety of audiences.
• Industry impact through conference presentations, papers, blog posts, open source contributions, or patents.
• Ability to attract and develop high-performing software engineers with an inspiring leadership style.
• Experience establishing TPM operating models or scaling TPM disciplines across multiple product lines.

Eligibility and Sponsorship:

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

Salary:

Plano, TX: $245,100 - $279,800 for Sr. Director, Technical Program Management. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Benefits:

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Application Timeline:

This role is expected to accept applications for a minimum of 5 business days.

Equal Opportunity Employer:

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Drug-Free Workplace:

Capital One promotes a drug-free workplace.

Criminal Background Inquiries:

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Accommodations:

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

Company:

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.