Sr Director, Samsung Experience Stores (SES)

Samsung; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Samsung Electronics America, based in Plano, TX, is seeking a leader to run the Samsung Experience Stores and drive profitability through data-driven insights and product development. You will lead a cross-functional team, manage forecasting and reporting, partner with internal teams and third-party store operators, and relentlessly pursue store performance improvements.

If you thrive in a fast-paced retail environment and have a track record of turning consumer insights into actionable plans,

Qualifications

• Experience leading multi-disciplinary teams in retail or consumer electronics.
• Strong analytical skills with ability to translate data into action.
• Experience with financial planning, forecasting and performance measurement.

Responsibilities

• Lead Samsung Experience Stores by leveraging performance insights and market trends to build profitable retail experiences.
• Own financial planning, forecasting, monthly reviews and reporting.
• Collaborate with internal partners and 3rd party operators to drive store performance.
• Coach and develop direct reports to meet performance goals.

Skills

Team leadership

Retail analytics

Financial planning

Cross-functional collaboration

Job description

Position Summary

This role is not eligible for immigration sponsorship

Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.

For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.

As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.

Headquartered in Plano, TX Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We've grown into one of THE most recognized global brands. We consider ourselves "relentless pioneers" that push boundaries and defy barriers. The company pushes beyond the limits of today's technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA's ENERGY STAR Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

The primary purpose of this position is to lead the Samsung Experience Stores, our physical store retail business, by leveraging performance, consumer insights, markets trends and new product development to build and deliver a profitable experience and business. This position will lead the financial planning analysis, performance, metrics, and day-to-day activities to ensure seamless business processes.

• Leading a team of operational management, merchandising, visual merchandising, marketing and consumer experience professionals in the development of short and long term assortment strategies to maximize sales and profitability in physical retail locations
• Optimization of business and financial outcomes using sales data/results, consumer insights, and competitive intelligence
• Retail Operations and Sales Enablement
• Building strong partnerships with internal partners and channels
• Working closely with 3rd Party operator of store locations to collaboratively drive store performance. Also work with SES field leadership in delivery of outcomes.
• Coordinate, consolidate, and manage the operations and forecasting processes, including the monthly forecast, actuals, annual operating plan, monthly operational review decks, and ad-hoc reporting
• Provide financial oversight for spend analytics, developing reports, and managing information that enables recommendations and review actions for business opportunities
• Review and summarize monthly store performance. Proactively manage and communicate emerging risks and opportunities in cooperation with the operations and global finance team.
• Manage team performance and succession planning to create a winning culture. Coach and develop direct reports to meet performance and development goals

Skills and Qualifications

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

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• Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabiliti