Sr. Director, Quality Assurance

Support Revolution; San Jose (CA); On-site; USD 170,000 - 230,000; Full time

Job summary

An established industry player is seeking a dynamic QA leader to drive quality excellence across product lines. You will analyze quality metrics, manage audits, and influence corporate quality strategies while collaborating with global teams. This role offers the opportunity to make a significant impact on product reliability and performance within a supportive, innovative culture. If you have a passion for quality and a track record in high-performance environments, this is the perfect opportunity to advance your career in a thriving technology company.

Benefits

Health insurance

Paid time off

Opportunities for professional development

Collaborative culture

Qualifications

• 18+ years in quality management systems, preferably in high-end computing.
• Hands-on experience in quality audits and customer service advocacy.

Responsibilities

• Lead quality initiatives and oversee product life cycle management.
• Collaborate with teams to implement defect prevention measures.

Skills

Leadership in quality management

Technical expertise in system integration

Exceptional communication skills

Analytical skills

Problem-solving skills

Education

Bachelor's degree in relevant field

18+ years of experience

Tools

Quality management systems

Audit tools

Job description

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Location: San Jose, California, United States

About Supermicro:

Super Micro Computer, Inc. (NASDAQ: SMCI) is a global leader in high-performance, high-efficiency server technology. With a robust portfolio of advanced computing solutions, Supermicro delivers industry-leading performance products for AI, cloud computing, enterprise IT, and Telco/Edge markets. Supermicro stands out for its end-to-end solutions, including servers, storage systems, networking products, and software, offering unmatched flexibility and scalability. Headquartered in San Jose, California, Supermicro operates globally with offices, manufacturing facilities, and R&D centers strategically located in Taiwan, the Netherlands, and Malaysia to serve its diverse clientele. The company has over 6,000 employees worldwide and reported revenues exceeding $14 billion in the last fiscal year, with triple-digit year-over-year growth. Supermicro is committed to innovation, sustainability, and delivering superior value by leveraging the latest in green computing technologies. With a mission to reduce the environmental impact of IT, Supermicro leads the industry in energy-efficient server and storage systems that optimize power consumption and minimize carbon footprints. The company’s dedication to environmental stewardship aligns with its broader corporate social responsibility goals, including advancing green initiatives and supporting sustainable development globally.

Why This Role Matters:

Are you passionate about quality and innovation? Supermicro is looking for a dynamic and experienced professional to lead our quality initiatives. In this pivotal role, you will analyze and track quality metrics, oversee product life cycle management, and ensure the highest standards of quality across our supply chain and manufacturing operations. You will play a key role in influencing corporate quality strategies, collaborating with global teams, and championing excellence in product reliability and performance.

What You'll Do:

• Drive Quality Excellence: Lead departmental resources and production staff to meet and exceed enterprise-level quality standards.
• Act as the quality champion, coaching teams on best practices in quality control and root-cause prevention.
• Customer-Centric Quality Leadership: Serve as a dedicated customer support interface, advocating for continuous improvement and superior production performance.
• Collaborate with suppliers and partners to implement defect prevention measures and performance improvement programs.
• End-to-End Quality Oversight: Manage quality requirements across in-house manufacturing and supply chain operations.
• Conduct audits of quality systems and key functional processes to maintain world-class standards.
• Strategic Influence: Define and establish quality standards for Supermicro’s innovative products.
• Provide critical design review feedback to R&D and PM teams to enhance product quality.
• Contribute expertise to business agreements and OEM contracts, ensuring compliance with quality requirements.

What You'll Bring:

• Experience: 18+ years of leadership in electronic and computer product quality management systems, preferably in the server and high-end computing industry.
• Technical Expertise: Hands-on experience in system integration, quality audits, and customer service advocacy for product excellence.
• Skills: Exceptional communication, analytical, and problem-solving skills. Demonstrated ability in creating effective documentation and procedures.
• Knowledge: Comprehensive understanding of product quality principles, control systems, and audit hosting.

What We Offer:

• Competitive Compensation and Benefits: We offer a comprehensive package including health insurance, paid time off, and opportunities for professional development.
• Impactful Work: Your contributions will directly influence the financial health and success of a leading technology company.
• Growth Potential: Supermicro is committed to investing in its employees and providing opportunities for career advancement.
• Collaborative Culture: You'll be part of a talented and supportive team that values innovation and collaboration.

Join Us:

If you're a highly motivated QA leader with a passion for driving quality excellence, we encourage you to apply!

Salary Range:

$170,000 - $230,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement:

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.