Sr. Director, People AI Experience Team

Direct Energy Business; Houston (TX); On-site; USD 180,000 - 240,000; Full time

Job summary

NRG Energy is seeking a Sr. Director, People AI Experience Team to lead the strategy for adopting, governing, and scaling AI across People processes and employee experiences.

You will own the AI roadmap, intake, prioritization, and governance to embed AI responsibly and effectively across the workforce. In partnership with HR, Learning, Finance, and Talent Acquisition, you will champion workforce readiness and change strategies that enable employees to apply AI confidently.

Qualifications

• Proven leadership in large, cross-functional programs.
• Experience driving workforce and change management at scale.
• Understanding of AI adoption and responsible use in business.
• Ability to influence senior executives and align diverse stakeholders.

Responsibilities

• Lead strategy for adopting, governing, and scaling AI across People processes and employee experiences.
• Partner with Enterprise AI, Corporate Technology, Learning and HR teams to align with enterprise priorities.
• Develop workforce readiness, learning journeys, and adoption frameworks for AI.
• Provide executive visibility into progress, risks, and value realization across the employee lifecycle.

Skills

Leadership

Enterprise-scale transformation

AI adoption

Stakeholder management

Strategic planning

Education

Bachelor's degree in HR/Business/ MIS/ Organizational Development

Job description

Date: Sep 18, 2026

Location:

Houston, TX, US, 77010

Company: NRG

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

Job Summary

The Sr. Director, People AI Experience Team leads a team of professionals to drive the strategy for adopting, governing, and scaling AI across People processes and employee experiences. This role owns the People AI roadmap, intake and prioritization model, adoption strategy, governance cadence, and operating model required to embed AI responsibly and effectively across the workforce.

Working in close partnership with Enterprise AI, Corporate Technology, Learning, Finance, Communications, and business leaders, the Sr. Director ensures People AI initiatives are aligned to enterprise priorities, responsibly implemented, and measured against clear business outcomes.

The role also leads the organization’s AI capability journey from literacy to fluency by partnering with Change Management, Learning & Development to build workforce readiness plans, learning journeys, adoption frameworks, and change strategies that enable employees to apply AI confidently in daily work.

The Sr. Director guides an enterprise workflow redesign program that helps the business reimagine work with AI, improve productivity, reduce low-value work, and enable effective human-AI collaboration.

In partnership with Talent Acquisition, Learning, Talent Management, Employee Experience, Total Rewards, HR Operations, and People Technology, this leader identifies and prioritizes AI opportunities in the People Organization, assesses business and workforce impact, and drives implementation across the employee lifecycle.

The role partners with business process SMEs to manage AI intake, evaluation, prioritization, and governance; maintain the People AI roadmap; manage risks and dependencies; and ensure investment is directed to the highest-impact opportunities.

As a trusted advisor to Talent Business Partners, senior leaders, the Sr. Director shapes enterprise conversations on AI adoption, workforce transformation, and employee experience while providing executive visibility into progress, value realization, risks, and emerging opportunities.

Requirements

• 10+ years of leadership experience driving enterprise-scale organizational transformation, HR technology, workforce development, employee experience, digital transformation, or related initiatives.
• Bachelor's degree in Human Resources, Business, Management Information Systems, Organizational Development, or related field.
• Demonstrated experience leading large-scale change and adoption programs.
• Experience developing workforce capability, learning, and change strategies.
• Strong understanding of AI adoption, workflow redesign, future-of-work concepts, and responsible AI practices.
• Proven ability to influence senior executives, align cross-functional stakeholders, and lead enterprise-wide initiatives in complex, matrixed organizations.
• Strong strategic planning, governance, portfolio management, and stakeholder management capabilities.
• Exceptional communication skills, including the ability to translate AI and technology concepts into practical workforce implications, business outcomes, and executive recommendations.
• Ability to lead through ambiguity and drive adoption of emerging technologies.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.

Nearest Major Market: Houston