Sr Director of Global Solutions Engineering

Hack The Box; New York (NY); Remote; USD 150,000 - 200,000; Full time

Job summary

Hack The Box is seeking a Sr. Director of Global Solutions Engineering to lead and scale their Solutions Engineering team globally. This role focuses on enhancing customer experience and driving technical credibility throughout the customer journey, while fostering a culture of innovation and ownership within the team.

Benefits

Medical, Dental & Vision coverage

401K with employer match

Paid paternity & maternity leave

25 annual leave days

Home Office Allowance

Dedicated budget for training and professional development

Qualifications

• 10+ years in Solutions Engineering, Presales, or Solution Architecture.
• 4+ years leading global or cross-regional SE teams.
• Expertise in Enterprise Cybersecurity SaaS.

Responsibilities

• Lead and scale a high-performing global SE team.
• Design and implement scalable SE processes.
• Define and track performance metrics.

Skills

Solutions Engineering

Presales

Solution Architecture

Cybersecurity

Analytical Skills

Education

Bachelor's Degree in relevant field

Job description

Ready to embark on the quest of joining Hack The Box?

At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity!

The core mission of the Sr. Director of Global Solutions Engineering:

The Senior Director of Global Solution Engineering leads and scales the worldwide Solutions Engineering (SE) team across Federal/SLED, Americas, EMEA, and APAC. Embedded in the global Revenue organization, this role is accountable for building and operationalizing a high-impact SE function that accelerates growth, enhances customer experience, and drives technical credibility throughout the customer journey—from pre-sales to post-sales.

This leader will architect a globally consistent (80%) but locally adaptable (20%) SE operating model, focused on enablement, process standardization, and deep partnership with regional sales and success teams. Coaching and development of talent, implementation of effective and measurable presales/post-sales processes, and close alignment with GTM stakeholders are at the heart of this role.

Location & Work Mode:

• US (preferably East Coast - for better overlap with Europe)

• Fully Remote

The fellowship you’ll be joining:

Reporting directly to the CRO, the Senior Director of Global Solution Engineering will lead a distributed team of highly skilled SEs while working closely with Sales, Product, Customer Success, Enablement, and Content teams. This role operates at the heart of our go-to-market strategy, collaborating with regional sales leaders to support complex deals, partnering with Customer Success to ensure seamless post-sales transitions, and feeding critical field insights into Product and Engineering. The Director will also align with Enablement and RevOps to scale performance frameworks, and with Marketing to shape the technical voice of Hack The Box.

Interesting resources you should check:

• Mastering momentum: A look back at HTB 2025 Revenue Kickoff event
• Meet our Sales Team
• Case Studies: Macquarie University, Toyota, NVISO, Security Risk Advisors, Lake Superior College, and NOVI.

The adventures that await you:

• Lead, develop, and scale a high-performing global SE team, fostering a culture of ownership, innovation, and customer-first execution.
• Coach and grow SE talent through intentional development programs, hands-on mentoring, and clear advancement paths across geographies.
• Design and implement scalable SE processes that span both pre-sales (qualification, demos, POVs, workshops) and post-sales (technical handoff, onboarding, adoption, and expansion).
• Establish a standardized global SE operating model, including frameworks, tooling, and documentation, while enabling regional flexibility to meet local market dynamics.
• Define and track performance metrics (e.g., POV success rates, pre-to-post sales conversion, SE utilization, revenue influence) to improve operational efficiency and business outcomes.
• Partner closely with regional Sales and Success leadership to drive strategic alignment, support high-priority deals, and deliver a seamless customer journey.
• Influence product direction and go-to-market messaging by channeling field insights into Product, Content, and Enablement teams.
  
  

Skills, knowledge, and experience points required to unlock the role:

• 10+ years in Solutions Engineering, Presales, or Solution Architecture, with 4+ years leading global or cross-regional SE teams.
• Demonstrated success in designing and operationalizing successfully presales and post-sales SE processes within a global revenue organization.
• Expertise in Enterprise Cybersecurity SaaS, with working knowledge of security operations frameworks (MITRE ATT&CK, NIST/NICE, ENISA, OWASP) and ability to articulate value across security stakeholder roles
• Proven ability to collaborate with regional sales leaders, align on GTM strategy, and support enterprise deal execution.
• Strong analytical and operational mindset, with experience defining and managing SE KPIs and performance metrics.
• Hack The Box player experience is a strong plus—reflecting genuine passion for our mission and the cybersecurity community.

️ What your Hack The Box adventure will have in store:

• You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large.
• You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy.
• You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows.
• Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet-ups!

The gems you’ll be enjoying as the Sr. Director of Global Solutions Engineering:

• Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box)
• 401K w/ employer match
• Employer-paid Life and AD&D Insurance
• Supplemental Life Insurance
• Short-term and Long-term Disability
• Healthcare and Dependent Care FSA
• Paid paternity & maternity leave
• 25 annual leave days
• Home Office Allowance
• Dedicated budget for training and professional development, participation in conferences
• State-of-the-art equipment
• Full access to the Hack The Box lab offerings; so you can learn how to hack

️ The Quest of Becoming Hack The Box’s Sr. Director of Global Solutions Engineering:

• Level 1: To complete level one’s objective, submit your application.
• Level 2: Meet the Talent Acquisition team. Level’s objective: highlight your past achievements, ambitions, and values.
• Level 3: Meet the hiring manager. Level’s objective: connect with the most important stakeholder and share with them your achievements.
• Level 4: Meet with the US sales leader & US SE leader. Level’s objective: discuss partnership and sales enablement strategy and get info on the US SE team.
• Level 5: Meet with the Global Federal Sales Leader to discuss an important for us vertical and how you'd be able to add value to the federal team
• Level 6: Meet CEO & COO for a high level strategic alignment
• Level 7: You've officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer.
• Quest complete. Congratulations, you’re officially one of us Your next quest: complete the onboarding.

Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box!

At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you!

ABOUT HACK THE BOX

Hack The Box is the Cyber Performance Center with the mission to provide a human-first platform to create and maintain high-performing cybersecurity individuals and organizations.

Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it’s trusted by organizations worldwide for driving their teams to peak performance. Offering an all-in-one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains.

Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 2.6 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece.

Exciting News:

• Get the most important updates on HTB’s latest year!
• We are super proud to share that Hack The Box’s entities in the US, the UK & Greece have been certified as a Great Place to Work (2024-2026).

Take a sneak peek athow it is to be part of HTBand our2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the “about us” section of our site, ourcareer site, andGlassdoor.

At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values.

Hack The Box participates in E-Verify. For more information, please clickhereandhere.