Sr. Director IT Business Partner Manufacturing

JELD-WEN; Charlotte (NC); Hybrid; USD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a Sr. Director IT Business Partner to lead the digital transformation of its North American manufacturing plants. This pivotal role involves overseeing the deployment of advanced manufacturing technologies and driving operational excellence. The ideal candidate will have extensive experience in IT leadership within manufacturing, particularly with systems like WMS, MOM, and MES. This position offers a blend of in-office and remote work, fostering a culture of innovation and continuous improvement across the organization.

Benefits

Medical & Dental Insurance

Generous Leave Policies

Retirement Plans

Competitive Compensation

Qualifications

• 15+ years of experience in operations or supply chain environments.
• Strong understanding of LEAN and experience aligning technology and LEAN processes.

Responsibilities

• Lead the development and execution of manufacturing technology transformation strategy.
• Drive integration and optimization of core plant technologies.

Skills

LEAN Manufacturing

Six Sigma

IT Transformation Leadership

Project Management

Communication Skills

Education

Bachelor’s degree in Information Technology

Master’s degree preferred

Tools

Warehouse Management Systems (WMS)

Manufacturing Operations Management (MOM)

Manufacturing Execution Systems (MES)

Enterprise Asset Management (EAM)

Quality Management Systems (QMS)

Job description

JELD-WEN is currently seeking a Sr. Director IT Business Partner Manufacturing to join our growing team.

THE ROLE

We are seeking an experienced IT Sr. Director to lead the digital transformation and modernization of JELD-WEN's North American plant network. This role serves as the primary IT business partner to the North American Operations Transformation team and plays a critical role in driving long-term operational excellence. The ideal candidate will bring deep expertise in the manufacturing industry – particularly in fenestration – and demonstrated success leading plant technology strategy, system integration, and execution at scale.

This leader will oversee the deployment and optimization of core manufacturing technologies, including Warehouse Management Systems (WMS), Manufacturing Operations Management (MOM), Manufacturing Execution Systems (MES), Enterprise Asset Management (EAM), and Quality Management Systems (QMS). Their work will directly influence operational safety, efficiency, and product quality across the plant network. This role will be based in the corporate office in Charlotte, working Tuesday - Thursday in-office with the option of remote work on Monday and Friday.

Principal Duties and Responsibilities

1. Lead the development and execution of JELD-WEN's manufacturing technology transformation strategy, partnering with North American Operations Leadership to align IT initiatives with enterprise goals, long-term plant modernization, and digital strategy.
2. Drive integration and optimization of core plant technologies – including WMS, MOM/MES, EAM, and QMS – to enhance safety, product quality, and operational performance across all North American manufacturing sites.
3. Identify and implement emerging technologies such as Neural Networks, Machine Vision, and Generative AI, ensuring JELD-WEN remains at the forefront of digital innovation in manufacturing.
4. Provide strategic oversight of a $15M-$25M transformation portfolio, managing the IT budget, allocating resources, and guiding investment decisions through ROI analysis and business case development.
5. Provide strategic leadership and oversight to Plant Technology Supervisors and Managers, ensuring alignment with enterprise technology strategy, consistent execution, and scalable support across the plant network.
6. Establish IT governance and compliance frameworks, ensuring integration with existing systems, industry regulation adherence, and cybersecurity standards.
7. Act as a thought leader and change agent, fostering a culture of innovation, continuous improvement, and cross-functional collaboration throughout the plant network and organization.

Education and Experience

• Bachelor’s degree in Information Technology, Computer Science, or related field; Master’s preferred.
• 15+ years of experience in operations or supply chain environments, driving technology modernization or transformation.
• Strong understanding of LEAN and experience aligning technology and LEAN processes in manufacturing (SQDCI).
• Proven success in implementing WMS, MOM/MES, EAM, and QMS systems.
• Transportation planning/management experience (inbound and outbound) preferred.
• Strong leadership and project management skills.
• Ability to communicate complex technical concepts to non-technical stakeholders.

Knowledge, Skills, and Abilities

• Deep understanding of manufacturing environments and plant operations, including Lean Manufacturing and Six Sigma methodologies.
• Proven ability to lead complex IT transformations and align technology strategy with operational and business goals.
• Strong business acumen with experience developing ROI models, business cases, and investment justifications.
• Knowledge of manufacturing systems such as WMS, MOM/MES, EAM, and QMS, and their role in process improvement.
• Experience with IT/OT integration, cybersecurity, and governance in industrial settings.
• Exceptional communication and interpersonal skills to influence cross-functionally and convey complex concepts.
• Strategic thinking, leadership in ambiguity, and results delivery in fast-paced environments.

25-50% travel expected.

About JELD-WEN Holding, Inc.

JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer, and distributor of high-performance interior and exterior doors, windows, and related building products. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to spaces through our market-leading brands, including JELD-WEN worldwide, LaCantina, VPI, Swedoor, and DANA. For more information, visit corporate.JELD-WEN.com or follow us on LinkedIn.

JELD-WEN has been recognized by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.

What We Offer

Investing in People is a core value. We strive to attract & retain great talent! JELD-WEN offers competitive compensation & benefits packages, including medical & dental, generous leave policies, retirement plans, and more.

JELD-WEN is an equal opportunity employer and does not tolerate discrimination, harassment, or retaliation based on protected characteristics.

We do not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.