Sr Director, IKC Operations

DaVita Kidney Care; United States; Remote; USD 146,000 - 215,000; Full time

Job summary

DaVita Kidney Care is seeking a Director, IKC Operations, responsible for overseeing multiple programs and enhancing operational effectiveness. This leadership position requires a Bachelor's degree, significant supervisory experience, and offers a competitive salary within the healthcare sector. The role prioritizes patient safety and compliance while fostering team engagement and collaboration across diverse operational functions.

Benefits

Comprehensive benefits including medical, dental, vision

401(k) match

Paid time off

Professional development programs

Family resources and EAP counseling

Qualifications

• Minimum of six (6) years’ supervisory experience.
• Experience in healthcare and/or dialysis.
• Prior P&L management experience.

Responsibilities

• Provide leadership and direction to the team.
• Drive continuous operating improvements and quality performance.
• Manage departmental budget and ensure compliance.

Skills

Leadership

Team Management

Operational Oversight

Collaboration

Analytical Skills

Education

Bachelor’s degree in related area

Master’s degree preferred

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Posting Date

06/19/2025719 Bunny Trl, Sun Prairie, Wisconsin, 53590-8507, United States of America

GENERAL PURPOSE OF THE JOB

The Director, IKC Operations accomplishes company objectives by supervising the daily operations of a team. The Director will oversee managers and have overall responsibility for front-line teammates, while improving systems and processes to advance our overall operational effectiveness and achieve our operational goals. This Director participates in budget development and has budget accountability. The Senior Director will manage more than one program and/or will have at least one Director report to them or will manage a national initiative in addition to operational responsibilities.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide leadership and direction to the team. Responsible for performance development, performance management, retention, team assignments, and teammate relations. Work directly with your managers to create a sustained culture which drives patient safety, compliance, and outcomes.
• Operational Oversight and Improvement: • Identifies, analyzes, and drives continuous operating improvements and quality performance of operating metrics, including clinical outcomes quality, productivity, staffing, training, attrition, and budget • Maintain awareness and knowledge of assigned market and participates in internal and external business development meetings, as applicable • Develop and implement strategic planning initiatives that maximize the division’s clinical care and growth potential • Lead critical projects working across multiple service lanes; monitor metrics, track progress of initiatives, and prepare presentations for senior leadership • Work across operational and innovation teams to advance best in class capabilities in the market
• Accountable for Physician engagement strategy and quality. • Expand clinical and business relationships with existing and new physician partners • Address top growth priorities, provide due diligence and lead successful operational conversions on acquisitions and strategic growth.
• Accountable for collaboration with dialysis business: • Partners in collaboration calls, innovating to develop new collaboration processes • Oversees RN performance on core team participation • Meet monthly with DKC leaders to drive key performance measures and increase Provider engagement and facilitate business relationships to drive growth • Interface with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational execution. • Collaborate across DKC and IKC teams to perform analyses and synthesize results
• Manages and oversees the DaVita IKC program:
• • Ensures compliance to all applicable regulations and DaVita policies
• • Monitors risk management and quality assurance compliance
• . Accountable for review and development of department budget: • Evaluates processes to ensure cost effectiveness and reduce operational expenses • Evaluates projects for cost effectiveness and impact to outcome expectations
• Other duties as assigned.

SPECIALIZED EXPERIENCE, EDUCATION, TRAINING, OR QUALIFICATIONS

• Bachelor’s degree in related area, Masters Preferred
• Minimum of six (6) years’ supervisory experience
• Experience as a DaVita IKC Market Director (Director, IKC Operations)
• Prior P&L management experience
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook
• Deals with confidential information and/or issues using discretion and judgment
• Experience managing a clinical team
• Experience working in healthcare and/or dialysis

TRAVEL AND TIME REQUIREMENTS

Travel up to 10%

What We’ll Provide

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

· Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

· Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

· Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

$146,000.00 - $215,000.00 / yearIf a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. • New York Exempt: • New York City and Long Island: $64,350.00/year • Nassau, Suffolk, and Westchester counties: $64,350.00/year • Remainder of New York state: $60,405.80/year New York Non-exempt: • New York City and Long Island: $16.50/hour • Nassau, Suffolk, and Westchester counties: $16.50/hour • Remainder of New York state: $15.50/hour Washington Exempt: $77,968.80/year Washington Non-exempt: • Bellingham: $17.66/hour • Burien: $21.16/hour • Unincorporated King County: $20.29/hour • Renton: $20.90/hour • Seattle: $20.76/hour • Tukwila: $21.10/hour • Remainder of Washington state: $16.66/hour

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

About the company

DaVita Inc. provides kidney dialysis services through a network of 2,816 outpatient dialysis centers in the United States, serving 204,200 patients, and 321 outpatient dialysis centers in 10 other countries serving 3,200 patients.

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