Sr. Director Human Resource Operations

Genuine Parts Company; Atlanta (GA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Genuine Parts Company is seeking a Senior Director of HR Operations to lead the HR Shared Services Center in Atlanta, driving modernized service delivery across Employee Lifecycle, Benefits & Leave Administration, and HR Operations. The candidate will shape a 3–5 year vision, aligning HR operations with payroll and centers of excellence while leveraging AI and analytics to improve efficiency.

The ideal candidate has 10+ years in HR Operations and a proven track record of transformational

Qualifications

• 10+ years of progressive HR Operations experience.
• Leadership in a large HR Shared Services organization.
• Proven success in transformation, process optimization and organizational change.
• Experience modernizing HR service delivery through technology, automation and AI.
• Strong track record of developing leaders and high-performing teams.
• Executive-level influence and ability to navigate complex stakeholder environments.
• Bachelor’s degree in HR, Business Admin, Information Systems or a related field.

Responsibilities

• Lead and develop a high-performing HR Operations leadership team.
• Drive HR service delivery and process transformation.
• Strengthen alignment across HR Operations, Payroll, Centers of Excellence and Business Unit HR teams.
• Establish meaningful metrics, governance and standardized processes.
• Build greater consistency across GPC’s global HR Shared Services framework.
• Leverage technology, automation, AI and analytics to improve efficiency and the employee and manager experience.
• Build leadership capability, succession plans and talent pipelines.
• Serve as a trusted strategic thought partner to senior HR and business leadership.

Skills

HR Operations

Shared Services Leadership

Process Transformation

Technology & Automation

Executive Influence

Education

Bachelor’s degree in HR, Business Admin, Information Systems

Job description

Senior Director, HR Operations Genuine Parts Company | Atlanta, GA Handler is proud to partner with Genuine Parts Company (GPC) on a retained search for a Senior Director, HR Operations. This is an opportunity to help shape the future of HR Operations for a global organization with more than 65,000 teammates across 17 countries. Reporting to the VP, HR Strategy & Transformation, the Senior Director will lead GPC’s HR Shared Service Center, with responsibility across Employee Lifecycle, Benefits & Leave Administration, and HR Operations service delivery. The Opportunity GPC is evolving its HR service delivery model, and this leader will play a central role in what comes next. The Senior Director will develop a 3–5-year vision and roadmap for HR Operations, strengthening operational excellence while modernizing service delivery through technology, automation and AI. Key priorities include:

• Leading and developing a high-performing HR Operations leadership team
• Driving HR service delivery and process transformation
• Strengthening alignment across HR Operations, Payroll, Centers of Excellence and Business Unit HR teams
• Establishing meaningful metrics, governance and standardized processes
• Building greater consistency across GPC’s global HR Shared Services framework
• Leveraging technology, automation, AI and analytics to improve efficiency and the employee and manager experience
• Building leadership capability, succession plans and talent pipelines
• Serving as a trusted strategic thought partner to senior HR and business leadership Who We’re Looking For We are seeking an accomplished HR Operations / Shared Services leader with:
• 10+ years of progressive HR Operations experience
• Leadership experience within a large, multi-functional HR Shared Services organization
• Proven success leading transformation, process optimization and organizational change
• Experience modernizing HR service delivery through technology, automation and AI
• A strong track record of developing leaders and high-performing teams
• Executive-level influence and the ability to navigate complex stakeholder environments
• Bachelor’s degree in Human Resources, Business Administration, Information Systems or a related field The ideal candidate is a transformational, collaborative and operationally grounded leader who can set a clear vision, create structure in an evolving environment, and translate strategy into action. Location GPC Corporate Headquarters — Cumberland/Vinings area of Atlanta Four days on-site / one day remote