Sr Director, Enterprise Workforce Productivity

Mass General Brigham; Somerville (MA); Remote; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Senior Director of Workforce Productivity to spearhead a transformative strategy across multiple entities. This pivotal role involves collaborating with senior operations leaders to enhance workforce efficiency, implement benchmarking frameworks, and drive change management initiatives. The ideal candidate will possess extensive experience in healthcare workforce management and a strong background in leading large-scale change. Join a mission-driven organization that values innovation and teamwork, and make a significant impact on the future of healthcare delivery.

Qualifications

• 8-10 years of experience in large-scale change initiatives.
• Healthcare workforce management experience is essential.

Responsibilities

• Lead the implementation of a workforce productivity strategy across MGB.
• Develop a stakeholder engagement strategy for system-wide change.

Skills

Workforce Productivity Strategy

Change Management

Staffing Management

Process Improvement

Stakeholder Engagement

Education

Bachelor's in Industrial Engineering

Master's in Business Management

Tools

Data Analytics Applications

Job description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Reporting to the VP of the Sustain Management Office (SMO), the Senior Director of Workforce Productivity will work closely with senior operations leaders (COO, SVP, VP) and department leaders (Executive Directors, Directors of Operations) across Mass General Brigham. They will establish and implement a new workforce productivity strategy across all MGB entities and labor groups. The Senior Director of Workforce Productivity will lead a team of Sr. Consultants to establish productivity benchmarks, set productivity targets, provide guidance on staffing management and process improvement strategies, and monitor progress towards goals.

Qualifications

Responsibilities:

• Drive the development and lead the implementation of a new workforce productivity strategy across MGB entities and labor groups:

• Implement a workforce productivity framework including benchmarking, target-setting, identifying improvement opportunities, and developing a monitoring system across MGB entities and labor groups.
• Partner with operational leaders across the system, provide guidance on workforce productivity standards, tools and processes, and serve as a subject matter expert on workforce productivity.
• Lead a team of Sr. Consultants who support the implementation of the framework, provide guidance on staffing management and process improvement strategies, and monitor progress towards targets.
• In partnership with leadership, finance and analytics teams, develop a plan for implementing the framework across all MGB departments and functions. Monitor progress to the plan, raise risks and escalate as needed.
• Collaborate with MGB Finance leaders to develop an approach for incorporating targets into annual budget planning and incorporating metrics into the position control process.

• Lead change management efforts regarding workforce productivity across all MGB entities:

• Identify key stakeholders across MGB entities and within MGB departments who will be impacted by this effort
• Develop a stakeholder engagement strategy to manage large-scale system-wide change
• Establish regular communication with stakeholders to create a network of shared resources and best practices.
• Collaborate with the MGB Communications Team to develop and execute a communications plan specific to this work and ensure integration within the broader Sustain communications plan
• Partner with HR Business Partners, Organizational Development/Org Readiness teams to ensure team structures and role descriptions are in place to prepare for change.

Responsibilities include a Bachelor's degree in Industrial Engineering, Business Management, Finance, or a related field (Master's preferred), 8-10 years of experience in large-scale change initiatives, healthcare workforce management experience, and proficiency with relevant applications. Additional details specify remote work options, location, hours, and EEO policies. The description also covers Mass General Brigham's competency framework and organizational values.