Sr. Director, Digital Strategy Health+ (Payor)

Bounteous; United States; Remote; USD 157,000 - 190,000; Full time

Job summary

An established industry player is seeking a Senior Director of Digital Strategy to lead transformative initiatives in the Health sector. This pivotal role involves crafting and executing strategic digital solutions for high-profile clients, with a focus on enhancing customer engagement and optimizing business outcomes. The ideal candidate will possess extensive experience in the US Health industry, particularly with payors, and will excel in fostering collaboration and driving innovative strategies. This is an exciting opportunity to shape the future of digital experiences in healthcare, working with a talented team dedicated to making a meaningful impact.

Qualifications

• 8+ years of strategic experience in a digital-first agency or consultancy.
• Deep knowledge of the US Health industry, especially payors and providers.

Responsibilities

• Lead high-visibility experience solutioning for Health+ clients.
• Guide teams in defining business vision and digital innovation strategy.
• Develop actionable recommendations and strategic roadmaps for clients.

Skills

Strategic Thinking

Digital Experience Strategy

Data Analysis

Financial Modeling

Communication

Leadership

Relationship Building

Project Management

Education

Bachelor’s degree in business, technology, marketing, or related field

Master’s degree

Tools

CRM solutions (Adobe, Salesforce)

Orchestration platforms

Personalization solutions

Job description

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.

Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.

We are looking for a Senior Director, Digital Strategy with a deep background in digital experience strategy and the United States Health industry (payors preferred) to join our growing Health+ Business Unit. This role will be responsible for successfully leading high-visibility experience solutioning and consulting for our largest Health+ (payor / provider) clients, driving cross-channel excellence through the execution, evolution, and scale of client strategic activation plans. The ideal candidate is a strong strategic thinker, with demonstrable experience knowing what and where to activate, when to activate, and how to optimize and measure ROI across all channels, with deep clarity on "the why" relative to business goals and "the who" relative to audiences.

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols.
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets.
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.).
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information.

Role and Responsibilities

• Serve as trusted digital advisor and key strategic partner to BxA’s Health BU Clients.
• Guide teams in defining the business vision, strategy, and roadmap for digital innovation.
• Conduct analysis and financial modeling to validate business viability and build a business case for change/innovation.
• Develop and present insightful and actionable recommendations, strategic roadmaps, and comprehensive plans to client leadership.
• Align with client management on recommendations, digital roadmaps, and next steps to ensure buy-in and execution.
• Ensure roadmap adherence, flagging when at risk, and mobilizing resources.
• Provide best-in-class recommendations, plans, and strategies specific to payor, provider digital strategies.
• Independently host and facilitate working sessions with Bounteous and client teams.
• Drive internal go-to-market efforts, including evolving the Health+ and BxA digital strategy.
• Inspire and mentor junior team members, fostering their professional growth and development.

Preferred Qualifications

• 8+ years of experience working in a strategic capacity at a digital-first agency/consultancy.
• Experience in the United States Health industry (payers and/or providers required, pharmaceutical or healthtech a plus).
• Deep experience in the creation and execution of digital strategies, as well as the growth and operation of digital platforms.
• Experience with CRM solutions (Adobe, Salesforce), Orchestration platforms, personalization solutions.
• Strong communicator with all levels of leadership, management, and teams to achieve desired outcomes and build strong relationships.
• An outstanding executive presence; the ability to inspire, engage, partner with, and influence senior leadership.
• A motivated and enthusiastic leader with the ability to independently execute from ideation to delivery.
• Deep experience with structuring and analyzing data, using it to tell a story and drive decisions; experience in working closely with data teams in support of marketing.
• Flexible and adaptable; skilled at managing multiple initiatives in a fast-paced, evolving environment.
• Bachelor’s degree in business, technology, marketing, or related field; Master’s degree a plus.

$157,000 - $190,000 a year

Individual pay is determined by many factors, including experience, relevant education or training, and organizational needs. The mid-range to maximum of the salary range is generally reserved for individuals who are highly experienced in the role.

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

Bounteous is willing to sponsor eligible candidates for employment visas.

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