Sr. Director - Digital Operations

Y99000 General Electric Company; Lynn (MA); On-site; USD 180,000 - 240,000; Full time

Job summary

GE Aerospace seeks a senior technology leader to direct the Lynn site DT organization, driving stability, modernization, and strategic collaboration with operations leadership. You will oversee infrastructure, end-user support, and shop-floor manufacturing technology while nurturing a pipeline of capable IT managers.

Responsibilities include managing cross-functional teams, optimizing operations, and ensuring compliance with defense and export controls.

Qualifications

• Ten years of professional IT/business leadership experience preferred.
• Ability to drive modernization and transformation across a large site.
• Proven track record in managing cross-functional IT teams and budgets.

Responsibilities

• Lead the Lynn DT organization across multiple IT domains including infrastructure, end-user support, and shop-floor tech.
• Develop next layer of site IT managers and ensure continuous service improvement.
• Own site technology stability and strong relationships with operations leadership.

Skills

Leadership

Strategic planning

IT governance

Cybersecurity awareness

Education

Bachelor’s degree

Associate degree

High School Diploma

Tools

Lean Six Sigma

Job description

Job Description Summary

Provide the vision, leadership, and strategy that drive execution of multi-discipline Digital Technology and infrastructure services across GE Aerospace's Lynn campus, a defense manufacturing site of about 2,500 employees spanning Lynn Component Manufacturing and Lynn Assembly and Test Operations. Own site technology stability and the business relationship with Lynn operations leadership and pull modernization and transformation work from central DT teams to advance the Defense Engines and Services value stream.

Roles and Responsibilities

In this role, you will: Lead the Lynn site DT organization across LCM & Logistics, LATO, Engineering systems, and Digital Workplace, covering infrastructure, end-user support, network, and shop-floor manufacturing technology. Operate as a player-coach and develop the next layer of site IT managers. Own site technology stability and the business relationship with Lynn manufacturing and operations leadership, including active presence in plant-level Daily Management cadences, so disruptions clear faster. Close the site technology and cybersecurity gap, curb shadow IT, and drive risk-based modernization of an aging, largely military technology stack. Sustain and operationalize value from advanced analytics and agentic investments, and partner with central DT to close the data and analytics platform gap. Create a consistent communication rhythm on organization and operations status, keeping DT leadership, business partners, and finance in sync on initiative outcomes; establish operational support models that improve service levels and cycle time. Provide strategic oversight, drive team optimization and individual growth, and build a durable pipeline of site technology talent. Establish and foster a culture at all levels that is positive, collaborative, respectful, innovative, dynamic, and high in integrity, capable of driving positive change over sustained periods. Develop and maintain departmental policies and procedures; ensure appropriate metrics, controls, and SOPs are in place; manage cross-training so the team is equipped to deliver. Manage client and vendor problem resolution and escalation, including oversight of contractor partners supporting the site. Set multi-generation plans to improve operations, manage Digital Technology spend, and lead cost-out projects. Drive adherence to IT compliance standards (SOX, ISO) and applicable U.S. defense and export-control requirements, minimizing exception processes and creating streamlined or automated solutions for gaps. Share technical, procedural, and business knowledge, and further colleagues' productivity through learning content, presentations, and a continuous learning culture.

Education Qualification

Bachelor’s degree from accredited university or college with minimum of 10 years of professional experience OR Associates degree with minimum of 13 years of professional experience OR High School Diploma with minimum of 15 years of professional experience. Minimum 7 years of professional experience in IT. Note: Military experience is equivalent to professional experience.

Eligibility Requirement

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Technical Expertise

Strong track record of understanding current and emerging technologies, demonstrated through training, job experience, or industry activities. Experience with the design, performance, availability, and scalability of infrastructure across a large, complex site. Working knowledge of manufacturing and shop-floor technology, cybersecurity, and compliance in a regulated or defense environment. Demonstrated understanding of Lean Six Sigma principles (for example, Green Belt certified).

Business Acumen

Establishes operational performance metrics and drives continuous efficiency and improvement across systems, processes, and resources. Manages team and product operations across the site portfolio and makes tradeoffs based on key business priorities. Demonstrated customer focus; evaluates decisions through the eyes of the customer and partners with the business to shape future initiatives. Decomposes problems and makes decisions when the problem or solution is not fully defined. Develops and executes effective strategy and speaks to mutual needs and win-win solutions.

Leadership

Leads and influences across a complex matrix organization and collaborates to solve problems while incorporating stakeholder input. Owns business decisions, including outcomes and any required rework plans. Coaches, mentors, and develops team members, and provides clear feedback on performance toward goals. Proactively identifies and removes obstacles on behalf of the team.

Personal Attributes

Excellent written and oral communication, with the ability to engage senior leadership with confidence and clarity. Uses critical thinking and disciplined approaches to help leadership teams resolve issues and define solutions. Strategic thinker able to create and execute concrete action plans. Strong analytical, project management, and organizational skills, and the ability to prioritize under pressure and tight deadlines.

Additional Information

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324a(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing. Relocation Assistance Provided: Yes At GE Aerospace, we invent the future of flight, lift people up, and bring them home safely. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. At GE Aerospace, respect for people is core to our culture and commitment to FLIGHT DECK, our proprietary lean operating model. We attract, develop, and retain industry-leading talent from all backgrounds and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of GE Aerospace, their work isn't just a job. It's their passion and purpose. We work and win as one team, accountable to each other and our customers, and we are always finding a better way to climb higher together. We were meant to fly.