Sr Director, Business Transformation

Jobs via Dice; Frisco (TX); On-site; USD 160,000 - 268,000; Full time

Benefits offered by this job

Retirement Program

Health and Wellness Offerings

Job summary

Jobs via Dice is seeking a Senior Director, Business Transformation to lead high priority strategic initiatives. This role involves collaborating across teams, managing complex programs, and providing insights to leadership.

Candidates should have substantial experience in business transformation and the retirement industry. Our comprehensive benefits include retirement programs and health offerings aimed at improving employee well-being. We're committed to professional growth and a diverse workplace.

Qualifications

• At least 8+ years of experience in the retirement industry.
• 8+ years of experience leading large scale business transformation.
• Experience with Software Development Lifecycle.

Responsibilities

• Drive internal collaboration across critical transformation routines.
• Establish and maintain governance frameworks for the transformation program.
• Provide deep subject matter expertise in transformation strategy.

Skills

Adaptability

Collaboration

Communication

Program Management

Stakeholder Engagement

Education

University Degree

Job description

Senior Director, Business Transformation

The Senior Director, Business Transformation plays a critical role in executing high priority key strategic transformation initiatives, optimizing operations, and ensuring alignment with business goals. This involves leading cross‑functional teams in a matrix environment, managing complex aspects of transformational programs, and providing data‑driven insights to senior leadership. The role requires a combination of strategic thinking, operational excellence, and leadership skills to address high‑priority business challenges and drive change. Act as a strategic advisor and a transformational leader, ensuring transformation objectives are achieved while maintaining alignment with the broader organizational vision.

Key Responsibilities And Duties

• Drive internal collaboration across critical transformation routines by developing structured agendas, convening business and technology partners, and ensuring key decisions and takeaways are captured and actioned. Build influential relationships across organizational boundaries to advance transformation objectives.
• Establish and maintain governance frameworks that provide clear oversight of the transformation program, including decision rights, escalation pathways, and accountability structures. Ensure that governance mechanisms evolve appropriately as the transformation matures and complexity increases.
• Enforce structure and discipline in transformation execution by instituting standardized program management practices, consistent reporting cadences, and clear milestone accountability across all workstreams. Manage the work of external providers and 3rd party resources supporting critical path efforts, ensuring delivery quality and alignment to overall program objectives.
• Oversee adherence of transformation activities to contractual provisions, including obligations, commitments, and performance standards embedded in vendor and partner agreements. Serve as the accountable owner for ensuring that contractual milestones are tracked, obligations are fulfilled on time, and any deviations are identified early and escalated appropriately.
• Manage vendor and service provider relationships with a focus on performance, accountability, and alignment to transformation goals. Ensure that external partners operate within the boundaries of their contractual commitments and that relationship governance supports program outcomes.
• Provide deep subject matter expertise in transformation strategy, program governance, and operational execution. Serve as a trusted advisor to senior leadership on business planning, organizational effectiveness, and the continuous improvement of transformation delivery.
• Facilitate enterprise‑wide alignment by bridging internal organizations and cross‑functional stakeholders, fostering transparency, securing buy‑in, and ensuring that the transformation program maintains coherence and momentum across all lines of business, technology partners, and shared services.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 8+ Years Required; 10+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

10IC

Minimum Requirements

• At least 8+ years of experience in the retirement industry
• 8+ years of experience leading large scale business transformation
• Experience with Software Development Lifecycle

Preferred Qualifications

• Experience with 3rd party vendor oversight
• Experience with Vendor Governance

Related Skills

Adaptability, Collaboration, Communication, Consultative Communication, Executive Presence, General Risk Management, Influence, Problem Solving, Program Management, Project Management, Relationship Management, Stakeholder Engagement

Anticipated Posting End Date

2026-06-22

Base Pay Range

$160,000/yr - $268,000/yr

Benefits And Total Rewards

The organization is committed to making financial well‑being possible for its clients, and is equally committed to the well‑being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well‑being. To learn more about your benefits, please review our .

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our , and you can read more about your rights and view government notices .